Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows TD's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TD's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have called my branch again and re-emailed the branch manager in the hopes of gaining any type of guidance as to how to start an investigation with the appropriate documentation and have been met with absolute silence. In speaking to over 7 different TD employees over the course of almost an entire week not a single one of them could even instruct me the appropriate document for me to sign | 1 |
| State | Complaints |
|---|---|
| who I trusted to hold my money safely | 1 |
| Issue | Complaints |
|---|---|
| not only was my money stolen | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TD has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since yest, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TD reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have called my branch again and re-emailed the branch manager in the hopes of gaining any type of guidance as to how to start an investigation with the appropriate documentation and have been met with absolute silence. In speaking to over 7 different TD employees over the course of almost an entire week not a single one of them could even instruct me the appropriate document for me to sign", and the single most common underlying issue is "not only was my money stolen".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TD: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TD has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
TD has a 0% timely response rate to CFPB complaints.
The most common issue reported against TD is "not only was my money stolen" in the "I have called my branch again and re-emailed the branch manager in the hopes of gaining any type of guidance as to how to start an investigation with the appropriate documentation and have been met with absolute silence. In speaking to over 7 different TD employees over the course of almost an entire week not a single one of them could even instruct me the appropriate document for me to sign" product category.
Read our methodology — how this data is sourced, computed, and verified.