Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| another {$37.00} overdraft fee posted to the account | 1 |
| State | Complaints |
|---|---|
| TCF has not credited my account for the overdraft fee for the XXXX XXXX transaction as multiple agents stated that they would ; they should credit my account {$37.00} for this fee as well. The total credits to which I am entitled total {$74.00} and should bring my account balance back to {$15.00}. ( Please refer to screenshot TCF3 ),Company believes it acted appropriately as authorized by contract or law,TCF NATIONAL BANK,IL,60630,,Consent provided,Web,2018-01-13,Closed with monetary relief,Yes,N/A,2782030 | 1 |
| Issue | Complaints |
|---|---|
| then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "another {$37.00} overdraft fee posted to the account", and the single most common underlying issue is "then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly has a 0% timely response rate to CFPB complaints.
The most common issue reported against TCF bank had no right to charge an overdraft fee for the XXXX transaction on XXXX ; I believe that they should credit my account {$37.00} for this fee. Secondly is "then" in the "another {$37.00} overdraft fee posted to the account" product category.
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