Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX and XXXX XXXX was still unpaid because they put my XXXX/XXXX/15 payment in unapplied funds claiming it was not fully paid. My funds of {$1200.00} did not go for the XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX and XXXX are late. Plus they claim I am overdue {$2100.00} with no detail as to what this is for when I requested a detailed accounting. Then they have {$390.00} in unapplied funds. ( See attached document ) Note too that on the transaction document attached they took {$94.00} out of the unapplied funds | 1 |
| Issue | Complaints |
|---|---|
| fees | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This has i, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX and XXXX XXXX was still unpaid because they put my XXXX/XXXX/15 payment in unapplied funds claiming it was not fully paid. My funds of {$1200.00} did not go for the XXXX", and the single most common underlying issue is "fees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against taxes and insurance to date are paid and have been paid in the past. Bank of America has deliberately and deceptively sabotaged all my efforts to pay my mortgage which in reality should be two months behind. Due to their underhanded business practices they have jeopardized my mortgage with their ongoing tactics. Refer to all documents attached and previous documents sent to the CFPB. My account is so twisted it is now beyond belief. They are now claiming only XXXX and XXXX are paid and there is an unpaid balance of {$240.00} for XXXX and XXXX is "fees" in the "XXXX and XXXX XXXX was still unpaid because they put my XXXX/XXXX/15 payment in unapplied funds claiming it was not fully paid. My funds of {$1200.00} did not go for the XXXX" product category.
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