Total complaints
1
Filed since Ther
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance's complaint history from CFPB public records. 1 consumers have filed complaints since Ther. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Ther
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted Synchrony a few weeks ago to see what could be done to force Ashley Furniture to exchange the defective furniture. I explained the situation to the Synchrony representative just as I explained it here. However | 1 |
| State | Complaints |
|---|---|
| and they're still billing me for the {$560.00} that is outstanding. Absolutely awful!,,SYNCHRONY FINANCIAL,GA,30039,,Consent provided,Web,2018-09-23,Closed with explanation,Yes,N/A,3026800 | 1 |
| Issue | Complaints |
|---|---|
| stating that the investigation was concluded and there was no billing error | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ther, and the most recent logged activity is Therefore, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Synchrony a few weeks ago to see what could be done to force Ashley Furniture to exchange the defective furniture. I explained the situation to the Synchrony representative just as I explained it here. However", and the single most common underlying issue is "stating that the investigation was concluded and there was no billing error".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance has a 0% timely response rate to CFPB complaints.
The most common issue reported against Synchrony also stated that XXXX has been trying to reach me but was unsuccessful. This is absolutely false as I'm the one who has been chasing XXXX. No one from XXXX has reached out to me to resolve the issue. How can you accept what XXXX has told you without anything to substantiate it?! NO ONE CALLED ME. It can be argued that Synchrony has no interest in assisting me since I have paid back over {$1400.00} from the {$1900.00} balance is "stating that the investigation was concluded and there was no billing error" in the "I contacted Synchrony a few weeks ago to see what could be done to force Ashley Furniture to exchange the defective furniture. I explained the situation to the Synchrony representative just as I explained it here. However" product category.
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