Total complaints
1
Filed since DISC
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254's complaint history from CFPB public records. 1 consumers have filed complaints since DISC. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since DISC
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| has previously claimed to conduct investigations which consist of : Obtaining XXXX XXXX via the XXXX website ( Which does NOT provide Title 50 orders. However senior officials validated the dates of overseas service ) : Retrieving online application data | 1 |
| Issue | Complaints |
|---|---|
| Discover has deemed this account valid despite all the provided documentation. Not once during the investigation was I contacted to obtain additional information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to DISC, and the most recent logged activity is DISCOVER, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "has previously claimed to conduct investigations which consist of : Obtaining XXXX XXXX via the XXXX website ( Which does NOT provide Title 50 orders. However senior officials validated the dates of overseas service ) : Retrieving online application data", and the single most common underlying issue is "Discover has deemed this account valid despite all the provided documentation. Not once during the investigation was I contacted to obtain additional information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254 has a 0% timely response rate to CFPB complaints.
The most common issue reported against surveillance footage from one of the businesses during the point of sale like XXXX XXXX to validate I was not the individual using the card. I will NOT STOP requesting this matter be properly investigated.,,DISCOVER BANK,VA,20171,Servicemember,Consent provided,Web,2019-03-17,Closed with non-monetary relief,Yes,N/A,3182254 is "Discover has deemed this account valid despite all the provided documentation. Not once during the investigation was I contacted to obtain additional information" in the "has previously claimed to conduct investigations which consist of : Obtaining XXXX XXXX via the XXXX website ( Which does NOT provide Title 50 orders. However senior officials validated the dates of overseas service ) : Retrieving online application data" product category.
Read our methodology — how this data is sourced, computed, and verified.