2026 data Public-data reference. official source

surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours's complaint history from CFPB public records. 1 consumers have filed complaints since Movi. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Movi
Since

Total complaints

1

Filed since Movi

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours complaint mix by product

Total complaints: 1

surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). this is: 1 complaints (100.0%), resolution 0.0% this is 100.0%
  • this is 1 100.0% 0% relief

How surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
this is still the case. As a matter of fact 1

Top States

State Complaints
going back as far as XX/XX/XXXX to see how long these charges were going on for 1

Top Issues

Issue Complaints
this year a number of charges totaling close to {$200.00} were made to my Amex card. When I go online 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours

surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Movi, and the most recent logged activity is Moving for, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this is still the case. As a matter of fact", and the single most common underlying issue is "this year a number of charges totaling close to {$200.00} were made to my Amex card. When I go online".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours have?

surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours respond to complaints on time?

surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours has a 0% timely response rate to CFPB complaints.

What is the most common complaint about surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours?

The most common issue reported against surprised to find out that someone else was using my card on a fairly regular basis this year to pay off things that appear to be video games related. The woman I spoke to was very helpful and stayed on the phone with me for nearly 2 hours is "this year a number of charges totaling close to {$200.00} were made to my Amex card. When I go online" in the "this is still the case. As a matter of fact" product category.

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