Total complaints
1
Filed since Our
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review's complaint history from CFPB public records. 1 consumers have filed complaints since Our . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Our
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Chase made XXXX payments to XXXX | 1 |
| State | Complaints |
|---|---|
| our payment went from {$2400.00} to {$2300.00} | 1 |
| Issue | Complaints |
|---|---|
| XXXX for our annual homeowners premium. This payment was correct. Then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Our , and the most recent logged activity is Our proper, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase made XXXX payments to XXXX", and the single most common underlying issue is "XXXX for our annual homeowners premium. This payment was correct. Then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review has a 0% timely response rate to CFPB complaints.
The most common issue reported against supposedly to XXXX 's per our escrow statement. Chase proceeded to do escrow review on XX/XX/XXXX and based our escrow needs for XXXX off the second {$630.00} payment AND NOT THE CORRECT ANNUAL PREMIUM OF {$5800.00}. Following this review is "XXXX for our annual homeowners premium. This payment was correct. Then" in the "Chase made XXXX payments to XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.