Total complaints
1
Filed since RESO
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows SunTrust Bank proceeded.'s complaint history from CFPB public records. 1 consumers have filed complaints since RESO. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since RESO
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How SunTrust Bank proceeded.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Sun Trust Bank for any difference between what I owe on my contract ( plus certain expenses ) and what my creditor received for reselling the vehicle plus any other fees I owe under the contract for the following reasons : Sun Trust Bank failed to abide by the ORDER OF THE GOVERNOR OF THE STATE OF MARYLAND NUMBER XXXX AMENDING AND RESTATING THE ORDER DATED XX/XX/XXXX TEMPORARILY PROHIBITING EVICTIONS OF TENANTS SUFFERING SUBSTANTIAL LOSS OF INCOME DUE TO COVID-19 | 1 |
| Issue | Complaints |
|---|---|
| STOPPING INITIATION OF RESIDENTIAL MORTGAGE FORECLOSURES | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
SunTrust Bank proceeded. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to RESO, and the most recent logged activity is RESOLUTION, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SunTrust Bank proceeded. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Sun Trust Bank for any difference between what I owe on my contract ( plus certain expenses ) and what my creditor received for reselling the vehicle plus any other fees I owe under the contract for the following reasons : Sun Trust Bank failed to abide by the ORDER OF THE GOVERNOR OF THE STATE OF MARYLAND NUMBER XXXX AMENDING AND RESTATING THE ORDER DATED XX/XX/XXXX TEMPORARILY PROHIBITING EVICTIONS OF TENANTS SUFFERING SUBSTANTIAL LOSS OF INCOME DUE TO COVID-19", and the single most common underlying issue is "STOPPING INITIATION OF RESIDENTIAL MORTGAGE FORECLOSURES".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SunTrust Bank proceeded.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
SunTrust Bank proceeded. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
SunTrust Bank proceeded. has a 0% timely response rate to CFPB complaints.
The most common issue reported against SunTrust Bank proceeded. is "STOPPING INITIATION OF RESIDENTIAL MORTGAGE FORECLOSURES" in the "Sun Trust Bank for any difference between what I owe on my contract ( plus certain expenses ) and what my creditor received for reselling the vehicle plus any other fees I owe under the contract for the following reasons : Sun Trust Bank failed to abide by the ORDER OF THE GOVERNOR OF THE STATE OF MARYLAND NUMBER XXXX AMENDING AND RESTATING THE ORDER DATED XX/XX/XXXX TEMPORARILY PROHIBITING EVICTIONS OF TENANTS SUFFERING SUBSTANTIAL LOSS OF INCOME DUE TO COVID-19" product category.
Read our methodology — how this data is sourced, computed, and verified.