Summit Financial Corp.
76 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Summit Financial Corp. complaint mix by product
- Debt collection 22 28.9% – 0% relief
- Consumer Loan 21 27.6% – 0% relief
- Credit reporting, 21 27.6% – 0% relief
- Vehicle loan 10 13.2% – 0% relief
- Payday loan, 1 1.3% – 0% relief
- Student loan 1 1.3% – 0% relief
How Summit Financial Corp.'s 76 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 22 |
| Consumer Loan | 21 |
| Credit reporting, credit repair services, or other personal consumer reports | 21 |
| Vehicle loan or lease | 10 |
| Payday loan, title loan, or personal loan | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 46 |
| GA | 11 |
| AL | 5 |
| NY | 2 |
| NV | 2 |
| NC | 1 |
| IN | 1 |
| CA | 1 |
| KS | 1 |
| TX | 1 |
| VA | 1 |
| MO | 1 |
| WY | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 17 |
| Managing the loan or lease | 12 |
| Problems when you are unable to pay | 11 |
| Attempts to collect debt not owed | 9 |
| False statements or representation | 4 |
| Improper use of your report | 4 |
| Problems at the end of the loan or lease | 3 |
| Communication tactics | 2 |
| Improper contact or sharing of info | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Struggling to pay your loan | 2 |
| Written notification about debt | 2 |
| Taking/threatening an illegal action | 1 |
| Taking out the loan or lease | 1 |
| Took or threatened to take negative or legal action | 1 |
| Fraud or scam | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Dealing with your lender or servicer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 6 | 83.3% |
| 2016 | 14 | 100% |
| 2017 | 16 | 56.3% |
| 2018 | 13 | 76.9% |
| 2019 | 14 | 35.7% |
| 2020 | 5 | 0% |
| 2021 | 7 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Summit Financial Corp.
Summit Financial Corp.'s 76 logged complaints stay concentrated: only 14 states show a filing on record. 59.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2021-04-16.
Summit Financial Corp. answers 57.9% of complaints inside the CFPB's tracked window and closes 76.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Summit Financial Corp..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Summit Financial Corp. have?
76, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Summit Financial Corp. respond to complaints on time?
57.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Summit Financial Corp.?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.