CFPB · Diversified product mix

Summit Financial Corp.

76 CFPB complaints · diversified mix (top product 28.9%) · top issue Incorrect information on your report.

76 CFPB complaints

Summit Financial Corp.: top product "Debt collection" is only 28.9% of 76 - multi-bucket mix. Timely 57.9% · relief 0%. Allegations, not findings.

  • Diversified product mix
  • +600% filings 2014 to 2021

CFPB relief outcome brief

CCDB company summit-financial-corp

0% relief · 57.9% timely · 76 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Summit Financial Corp. (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Summit Financial Corp. and nearest filing-volume peers

Summit Financial Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Summit Financial Corp.'s 76 filings include narrative text

59.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 57.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Summit Financial Corp. complaint mix by product

Total complaints: 76

Summit Financial Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 76 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 22 complaints (28.9%), resolution 0.0% Debt collection 28.9% Consumer Loan: 21 complaints (27.6%), resolution 0.0% Consumer Loan 27.6% Credit reporting,: 21 complaints (27.6%), resolution 0.0% Credit reporting, 27.6% Vehicle loan: 10 complaints (13.2%), resolution 0.0% Vehicle loan 13.2% Payday loan,: 1 complaints (1.3%), resolution 0.0% Student loan: 1 complaints (1.3%), resolution 0.0%
  • Debt collection 22 28.9% 0% relief
  • Consumer Loan 21 27.6% 0% relief
  • Credit reporting, 21 27.6% 0% relief
  • Vehicle loan 10 13.2% 0% relief
  • Payday loan, 1 1.3% 0% relief
  • Student loan 1 1.3% 0% relief

How Summit Financial Corp.'s 76 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 22
Consumer Loan 21
Credit reporting, credit repair services, or other personal consumer reports 21
Vehicle loan or lease 10
Payday loan, title loan, or personal loan 1
Student loan 1

Concentrated filing states for Summit Financial Corp.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
60.5% of this company's filings
FL46GA11AL5NY2NV2NC1IN1CA1

Summit Financial Corp. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2021
7
+600% vs 2014
05101520 20142015201620172018201920202021 7

Top States

State Complaints
FL 46
GA 11
AL 5
NY 2
NV 2
NC 1
IN 1
CA 1
KS 1
TX 1
VA 1
MO 1
WY 1
ID 1

Top Issues

Issue Complaints
Incorrect information on your report 17
Managing the loan or lease 12
Problems when you are unable to pay 11
Attempts to collect debt not owed 9
False statements or representation 4
Improper use of your report 4
Problems at the end of the loan or lease 3
Communication tactics 2
Improper contact or sharing of info 2
Problem with a credit reporting company's investigation into an existing problem 2
Struggling to pay your loan 2
Written notification about debt 2
Taking/threatening an illegal action 1
Taking out the loan or lease 1
Took or threatened to take negative or legal action 1
Fraud or scam 1
Threatened to contact someone or share information improperly 1
Dealing with your lender or servicer 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 6 83.3%
2016 14 100%
2017 16 56.3%
2018 13 76.9%
2019 14 35.7%
2020 5 0%
2021 7 0%

Source: CFPB Consumer Complaint Database

Summit Financial Corp. spreads across product buckets

Summit Financial Corp.'s 76 logged complaints stay concentrated: only 14 states show a filing. 59.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2021-04-16.

Summit Financial Corp. answers 57.9% of complaints inside the CFPB's tracked window and closes 76.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Summit Financial Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Summit Financial Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Summit Financial Corp. (57.9% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix