Total complaints
1
Filed since Prio
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager's complaint history from CFPB public records. 1 consumers have filed complaints since Prio. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Prio
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the JCP statement | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX. We showed him the XXXX canceled check and the JCP register receipt and the checking account history showing the double payment and reversal of one payment for check XXXX. He copied these and faxed copies to S/P. The rep on the phone was a XXXX | 1 |
| Issue | Complaints |
|---|---|
| the check was stamped FOR DEPOSIT ONLY XXXX XXXX # XXXX JCPenney # XXXX.This is how cash and checks handled manually are deposited from the XXXX XXXX Store | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prio, and the most recent logged activity is Prior paym, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the JCP statement", and the single most common underlying issue is "the check was stamped FOR DEPOSIT ONLY XXXX XXXX # XXXX JCPenney # XXXX.This is how cash and checks handled manually are deposited from the XXXX XXXX Store".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager has a 0% timely response rate to CFPB complaints.
The most common issue reported against such that they now think XXXX owes them {$490.00} after first payment was reversed by XXXX. ) We made multiple phone contacts with supervisors at the JCP XXXX XXXX store and finally made an appointment and went to the store on XX/XX/XXXX to meet the store manager is "the check was stamped FOR DEPOSIT ONLY XXXX XXXX # XXXX JCPenney # XXXX.This is how cash and checks handled manually are deposited from the XXXX XXXX Store" in the "the JCP statement" product category.
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