Total complaints
1
Filed since b. P
2026 data Public-data reference. official source
Subsection 5.a. ( excluding any other fees
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Subsection 5.a. ( excluding any other fees's complaint history from CFPB public records. 1 consumers have filed complaints since b. P. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
b. P
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Subsection 5.a. ( excluding any other fees complaint mix by product
- after you 1 100.0% – 0% relief
How Subsection 5.a. ( excluding any other fees's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| after you graduate from your FDR program or otherwise terminate this Agreement for any reason | 1 |
Top States
| State | Complaints |
|---|---|
| costs or taxes you may incur ). iii. In the event you charge | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| if your FDR program settlement costs exceed the enrolled amount of your settled debts then we will refund the amount of that excess | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Subsection 5.a. ( excluding any other fees
Subsection 5.a. ( excluding any other fees has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to b. P, and the most recent logged activity is b. Program, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Subsection 5.a. ( excluding any other fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after you graduate from your FDR program or otherwise terminate this Agreement for any reason", and the single most common underlying issue is "if your FDR program settlement costs exceed the enrolled amount of your settled debts then we will refund the amount of that excess".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Subsection 5.a. ( excluding any other fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Subsection 5.a. ( excluding any other fees have?
Subsection 5.a. ( excluding any other fees has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Subsection 5.a. ( excluding any other fees respond to complaints on time?
Subsection 5.a. ( excluding any other fees has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Subsection 5.a. ( excluding any other fees?
The most common issue reported against Subsection 5.a. ( excluding any other fees is "if your FDR program settlement costs exceed the enrolled amount of your settled debts then we will refund the amount of that excess" in the "after you graduate from your FDR program or otherwise terminate this Agreement for any reason" product category.
Read our methodology — how this data is sourced, computed, and verified.
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