Total complaints
1
Filed since Acco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows subscription or app purchases. '' According to Chase 's own definition's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How subscription or app purchases. '' According to Chase 's own definition's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| purchases of Social media and search engine advertising '' qualify for 3x rewards points | 1 |
| State | Complaints |
|---|---|
| all of my purchases qualify. XXXX is a social media website. I purchased advertising on behalf of a brand 's products and services. I purchased the advertising directly from XXXX as Sponsored Updates. And I was charged for the performance of each individual ad unit ( either the number of clicks it received or the number of views it received ). This was NOT a subscription purchase | 1 |
| Issue | Complaints |
|---|---|
| brand | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
subscription or app purchases. '' According to Chase 's own definition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is According , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, subscription or app purchases. '' According to Chase 's own definition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "purchases of Social media and search engine advertising '' qualify for 3x rewards points", and the single most common underlying issue is "brand".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating subscription or app purchases. '' According to Chase 's own definition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
subscription or app purchases. '' According to Chase 's own definition has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
subscription or app purchases. '' According to Chase 's own definition has a 0% timely response rate to CFPB complaints.
The most common issue reported against subscription or app purchases. '' According to Chase 's own definition is "brand" in the "purchases of Social media and search engine advertising '' qualify for 3x rewards points" product category.
Read our methodology — how this data is sourced, computed, and verified.