Total complaints
9
Filed since 2020
2026 data Public-data reference. official source
Students Come First
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows Students Come First's complaint history from CFPB public records. 9 consumers have filed complaints since 2020. The company has a 66.7% timely response rate and has provided relief in 55.6% of cases.
9
Total Complaints
66.7%
Timely Response
0%
Disputed
55.6%
Relief Provided
6
States Active
2020
Since
Timely response
66.7%
CFPB-tracked response window
Relief rate
55.6%
Closed with monetary or non-monetary relief
Timely response rate 66.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 55.6%
Industry median
Share closed with monetary or non-monetary relief.
Students Come First complaint mix by product
- Student loan 6 66.7% – 67% relief
- Money transfer, 1 11.1% – 100% relief
- Debt collection 1 11.1% – 0% relief
- Credit reporting, 1 11.1% – 0% relief
How Students Come First's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 6 |
| Money transfer, virtual currency, or money service | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| MO | 2 |
| NV | 1 |
| FL | 1 |
| WA | 1 |
| PA | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 5 |
| Fraud or scam | 2 |
| Struggling to repay your loan | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 4 | 75% |
| 2021 | 4 | 75% |
| 2023 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Students Come First
Students Come First has accumulated 9 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2023-06-16, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Students Come First reports a 66.7% timely-response rate and has closed 33.3% of cases with a written explanation to the consumer. 55.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Students Come First: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Students Come First have?
Students Come First has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Students Come First respond to complaints on time?
Students Come First has a 66.7% timely response rate to CFPB complaints.
What is the most common complaint about Students Come First?
The most common issue reported against Students Come First is "Dealing with your lender or servicer" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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