CFPB · Single-product concentration
Students Come First
12 CFPB complaints · 75% in "Student loan" · top issue Dealing with your lender or servicer.
Students Come First: 75% of 12 CFPB complaints sit in "Student loan". Timely 66.7% · relief 41.7%. Allegations, not findings.
- Single-product concentration
- -80% filings 2020 to 2023
CFPB relief outcome brief
CCDB company students-come-first
41.7% relief · 66.7% timely · 12 filings · Student loan
Same-product relief peers
Nearest relief peer: Brelvis Consulting, LLC (44.9% relief)
Students Come First closes 41.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Students Come First's 12 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Students Come First complaint mix by product
- Student loan 9 75.0% – 44% relief
- Debt collection 1 8.3% – 0% relief
- Money transfer, 1 8.3% – 100% relief
- Credit reporting, 1 8.3% – 0% relief
How Students Come First's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 9 |
| Debt collection | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Students Come First complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 16.7% of this company's filings
Students Come First falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 1
- -80% vs 2020
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| MO | 2 |
| NV | 1 |
| MA | 1 |
| OR | 1 |
| PA | 1 |
| WA | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 8 |
| Fraud or scam | 2 |
| False statements or representation | 1 |
| Struggling to repay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 5 | 80% |
| 2021 | 5 | 80% |
| 2022 | 1 | 0% |
| 2023 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Students Come First filings cluster in one product
Students Come First's 12 logged complaints stay concentrated: only 8 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2023-06-16.
Students Come First answers 66.7% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 41.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Students Come First.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Students Come First: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Students Come First (66.7% timely; 41.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration