Total complaints
1
Filed since Seco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands's complaint history from CFPB public records. 1 consumers have filed complaints since Seco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Seco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| for years | 1 |
| State | Complaints |
|---|---|
| then claims without authorization as though it is entitled to ask | 1 |
| Issue | Complaints |
|---|---|
| I witnessed a bank officer enter an email address without my consent and over my objections into Chases database while claiming that he was required to do so. I should not be required to give Chase an email address in order to receive financial services from it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Seco, and the most recent logged activity is Second, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "for years", and the single most common underlying issue is "I witnessed a bank officer enter an email address without my consent and over my objections into Chases database while claiming that he was required to do so. I should not be required to give Chase an email address in order to receive financial services from it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands has a 0% timely response rate to CFPB complaints.
The most common issue reported against storing and using any email address I do not explicitly provide to it and authorize it to use. I am not the least bit interested in receiving advertising junk email from Chase or in increasing my chances of identity theft because of Chases self-serving over-reach in what it demands is "I witnessed a bank officer enter an email address without my consent and over my objections into Chases database while claiming that he was required to do so. I should not be required to give Chase an email address in order to receive financial services from it" in the "for years" product category.
Read our methodology — how this data is sourced, computed, and verified.