Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
stop making payments
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows stop making payments's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
stop making payments complaint mix by product
- their information 1 100.0% – 0% relief
How stop making payments's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| their information does not match up to what other people have told us | 1 |
Top States
| State | Complaints |
|---|---|
| a new loan modification package is being sent to you | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the minimum they might accept to stop the foreclosure would be around XXXX I start to making out the payment in my XXXX XXXX XXXX bill pay to send in 2 weeks while I am on the phone with her. We cant come to an agreement on anything and I am completely frustrated because she cant answer why they sent the money back or why they are foreclosing on me. At the end of the call | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About stop making payments
stop making payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, stop making payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "their information does not match up to what other people have told us", and the single most common underlying issue is "the minimum they might accept to stop the foreclosure would be around XXXX I start to making out the payment in my XXXX XXXX XXXX bill pay to send in 2 weeks while I am on the phone with her. We cant come to an agreement on anything and I am completely frustrated because she cant answer why they sent the money back or why they are foreclosing on me. At the end of the call".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating stop making payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does stop making payments have?
stop making payments has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does stop making payments respond to complaints on time?
stop making payments has a 0% timely response rate to CFPB complaints.
What is the most common complaint about stop making payments?
The most common issue reported against stop making payments is "the minimum they might accept to stop the foreclosure would be around XXXX I start to making out the payment in my XXXX XXXX XXXX bill pay to send in 2 weeks while I am on the phone with her. We cant come to an agreement on anything and I am completely frustrated because she cant answer why they sent the money back or why they are foreclosing on me. At the end of the call" in the "their information does not match up to what other people have told us" product category.
Read our methodology — how this data is sourced, computed, and verified.
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