2026 data Public-data reference. official source

statutory

13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

13 consumer complaints filed with the CFPB

This profile shows statutory's complaint history from CFPB public records. 13 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 15.4% of cases.

13
Total Complaints
0%
Timely Response
0%
Disputed
15.4%
Relief Provided
6
States Active
Acco
Since

Total complaints

13

Filed since Acco

Timely response

0%

CFPB-tracked response window

Relief rate

15.4%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.4%
Industry median

Share closed with monetary or non-monetary relief.

statutory complaint mix by product

Total complaints: 13

statutory complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 13 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I am: 3 complaints (25.0%), resolution 0.0% I am 25.0% inaccurate: 3 complaints (25.0%), resolution 66.7% inaccurate 25.0% Experian: 2 complaints (16.7%), resolution 0.0% Experian 16.7% indebtedness: 1 complaints (8.3%), resolution 0.0% indebtedness 8.3% affecting my: 1 complaints (8.3%), resolution 0.0% affecting my 8.3% triggering civil: 1 complaints (8.3%), resolution 0.0% triggering civil 8.3% privacy: 1 complaints (8.3%), resolution 0.0% privacy 8.3%
  • I am 3 25.0% 0% relief
  • inaccurate 3 25.0% 67% relief
  • Experian 2 16.7% 0% relief
  • indebtedness 1 8.3% 0% relief
  • affecting my 1 8.3% 0% relief
  • triggering civil 1 8.3% 0% relief
  • privacy 1 8.3% 0% relief

How statutory's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I am demanding the immediate and permanent removal of : All late payments related to the XXXX XXXX account Any and all inaccurate 3
inaccurate 3
Experian 2
indebtedness 1
affecting my ability to obtain new credit 1
triggering civil liability under : Federal 15 U.S.C. 1681n Willful noncompliance ( statutory & punitive damages ) 15 U.S.C. 1681o Negligent noncompliance 15 U.S.C. 1692k FDCPA civil remedies Michigan MCL 445.911 Private right of action 1
privacy 1
you are in violation of the Fair Credit Reporting Act ( FCRA 1

Top States

State Complaints
and punitive damages under federal law. 3
and punitive damages 3
and punitive damages. You are required to send me written confirmation of all deletions and corrections 3
or punitive damages 2
and punitive damages.,,Selene Holdings LLC,CA,91710,,Consent provided,Web,2025-09-24,Closed with explanation,Yes,N/A,14253837 1
and punitive damages Attorney fees and litigation costs Additional enforcement complaints with the Michigan Attorney General This complaint places XXXX on formal notice of regulatory exposure and civil liability. 1

Top Issues

Issue Complaints
or unverifiable information associated with this account across all three credit bureaus If this matter is not resolved within XXXX calendar days 3
I will escalate this matter to the Consumer Financial Protection Bureau 3
and Equifax has a legal obligation to conduct a reasonable reinvestigation and to ensure that the information reported on consumer reports is complete and accurate. Failure to comply with these obligations 2
claims 1
and insurance at fair rates. If Citibank Citicards CBNA fails to promptly correct this inaccuracy 1
and attorney fees Harm Caused XXXX unlawful reporting has caused : Credit score suppression Higher borrowing costs Impaired mortgage and lending opportunities Time loss 1
I demand {$5000.00} in damages to resolve this matter 1
which requires all reported information to be accurate 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About statutory

statutory has accumulated 13 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Willful an, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, statutory reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 15.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am demanding the immediate and permanent removal of : All late payments related to the XXXX XXXX account Any and all inaccurate", and the single most common underlying issue is "or unverifiable information associated with this account across all three credit bureaus If this matter is not resolved within XXXX calendar days".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating statutory: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does statutory have?

statutory has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.

Does statutory respond to complaints on time?

statutory has a 0% timely response rate to CFPB complaints.

What is the most common complaint about statutory?

The most common issue reported against statutory is "or unverifiable information associated with this account across all three credit bureaus If this matter is not resolved within XXXX calendar days" in the "I am demanding the immediate and permanent removal of : All late payments related to the XXXX XXXX account Any and all inaccurate" product category.

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