Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| NO RECEIPT was received. I made a U-turn and then drove to the window with a teller and described what happened. I explained to her ( I can identify her | 1 |
| State | Complaints |
|---|---|
| and this be shared with the customer of XXXX years XXXX Review of ATM transaction tape that the machine records and messages dispensed on screen XXXX. ANY and ALL information used in this determination including the interview of the live drive through teller that processed my request for the {$1000.00} and assured me money was not taken out of my account XXXX. To be informed of who provided the second appeal review? I was told it was another person in the same appeals department???,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,CT,064XX,Older American,Consent provided,Web,2024-08-19,Closed with explanation,Yes,N/A,9776343 | 1 |
| Issue | Complaints |
|---|---|
| no receipt was received and other cars are completing their transactions. She rereviewed my checking account and said NO ''. I then requested {$1000.00} from the same account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "NO RECEIPT was received. I made a U-turn and then drove to the window with a teller and described what happened. I explained to her ( I can identify her", and the single most common underlying issue is "no receipt was received and other cars are completing their transactions. She rereviewed my checking account and said NO ''. I then requested {$1000.00} from the same account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions has a 0% timely response rate to CFPB complaints.
The most common issue reported against stating the information used for this decision is available on request ''. NO INFORMATION to date has been shared with me. On XX/XX/XXXX I called the # XXXX number and spoke with XXXX who passed me to XXXX the supervisor or advised this was reviewed without any documentation but a verbal review ''! I advised I would be filing a dispute with the state and again I was advised I need to provide documentation. THE ONLY DOCUMENTATION I HAVE IS THE CHECKING ACCOUNT SUMMARY of the day of the event showing I went through an ATM machine AND a counter window. NO RECEIPT PROVIDED x XXXX!!! I would like the following to be part of the : XXXX to review the tape of the transactions is "no receipt was received and other cars are completing their transactions. She rereviewed my checking account and said NO ''. I then requested {$1000.00} from the same account" in the "NO RECEIPT was received. I made a U-turn and then drove to the window with a teller and described what happened. I explained to her ( I can identify her" product category.
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