Total complaints
7
Filed since ( 2
2026 data Public-data reference. official source
stating
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows stating's complaint history from CFPB public records. 7 consumers have filed complaints since ( 2 . The company has a 0% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
( 2
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
stating complaint mix by product
- I received 1 14.3% – 0% relief
- XX/XX/XXXX 1 14.3% – 0% relief
- I contacted 1 14.3% – 0% relief
- I feel 1 14.3% – 0% relief
- I started 1 14.3% – 0% relief
- the representative 1 14.3% – 0% relief
- stating two 1 14.3% – 0% relief
How stating's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a letter in the mail from Equifax dated XX/XX/XXXX. The letter stated the following : We have received your request concerning inaccurate information on your Equifax credit file. Because the information you provided as proof of your identity does not match the information | 1 |
| XX/XX/XXXX | 1 |
| I contacted Navient to inquire about the status of my promissory note | 1 |
| I feel Ive been misled and deceived by TD Bank. I was repeatedly told that I would receive the 4 % interest rate | 1 |
| I started to call XXXX XXXX to fix the problem. The Customer Service representative and manager | 1 |
| the representative stated that I was denied all XXXX loss mitigation options because PRMG allegedly sent me notices to which I did not respond by a specific date. However | 1 |
| stating two major points : ( 1 ) As we explained when we opened your claim | 1 |
Top States
| State | Complaints |
|---|---|
| All calls may be recorded. '' I also had that recording transcribed and attached it here for your review. ( see Exhibit III : Equifax Recording Transcription XXXX ) I waited on hold for over 49 minutes to speak to a representative | 1 |
| XXXX XXXX | 1 |
| You can take it how you want to take it | 1 |
| I can trust him. | 1 |
| there are no delinquencies reported in the credit history of your Gap Visa Card account . In my letter | 1 |
| XXXX cant help you if you dont answer. This coercive tactic disregards the protections provided under the CARES Act and constitutes an unfair practice under UDAAP ( Unfair | 1 |
| It may take 90 days or more to resolve ''. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| we ask that you send us a copy of two different items- one from each of the two categories listed below. One item will verify your identity and the other will verify your current address ( see Exhibit II : Equifax Stall Letter for ID XXXX ) Knowing that the proof of identity I provided on XX/XX/XXXX | 1 |
| my plight. She looks over the account and says | 1 |
| the representative rudely and unprofessionally sighed upon hearing my last name | 1 |
| the issue was not handled promptly. Additionally | 1 |
| could not help me over the phone and gave me a XXXX XXXX. XXXX of the company | 1 |
| nor was I informed of my rights to specific XXXX relief options. When I requested available options | 1 |
| we will close your claim and your funds will not be recovered '' ( copy of this notice can be provided ) On XX/XX/XXXX Chase Bank Claims Dept Update : the emphasis again is | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About stating
stating has accumulated 7 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 2 , and the most recent logged activity is Today, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, stating reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter in the mail from Equifax dated XX/XX/XXXX. The letter stated the following : We have received your request concerning inaccurate information on your Equifax credit file. Because the information you provided as proof of your identity does not match the information", and the single most common underlying issue is "we ask that you send us a copy of two different items- one from each of the two categories listed below. One item will verify your identity and the other will verify your current address ( see Exhibit II : Equifax Stall Letter for ID XXXX ) Knowing that the proof of identity I provided on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating stating: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does stating have?
stating has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does stating respond to complaints on time?
stating has a 0% timely response rate to CFPB complaints.
What is the most common complaint about stating?
The most common issue reported against stating is "we ask that you send us a copy of two different items- one from each of the two categories listed below. One item will verify your identity and the other will verify your current address ( see Exhibit II : Equifax Stall Letter for ID XXXX ) Knowing that the proof of identity I provided on XX/XX/XXXX" in the "I received a letter in the mail from Equifax dated XX/XX/XXXX. The letter stated the following : We have received your request concerning inaccurate information on your Equifax credit file. Because the information you provided as proof of your identity does not match the information" product category.
Read our methodology — how this data is sourced, computed, and verified.
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