Total complaints
13
Filed since Beca
2026 data Public-data reference. official source
statements
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows statements's complaint history from CFPB public records. 13 consumers have filed complaints since Beca. The company has a 0% timely response rate and has provided relief in 0% of cases.
13
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
12
States Active
Beca
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
statements complaint mix by product
- include specific 2 25.0% – 0% relief
- it equals 1 12.5% – 0% relief
- NY XXXX 1 12.5% – 0% relief
- including XXXX 1 12.5% – 0% relief
- I want 1 12.5% – 0% relief
- I filed 1 12.5% – 0% relief
- the inaccurate 1 12.5% – 0% relief
How statements's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| include specific details such as account numbers | 2 |
| it equals {$9500.00}. My statement shows that $ XXXX was written off ( $ XXXX for the principal | 1 |
| NY XXXX Certified Mail Return Receipt # : XXXX XXXX XXXX XXXX XXXX XXXX RE : Account Number : XXXX FAIR DEBT COLLECTIONS PRACTICES ACT ; NOTICE OF DISPUTE OF DEBT and DEMAND FOR VERIFIED DOCUMENTATION January Technologies | 1 |
| including XXXX | 1 |
| I want to emphasize that the account IC System is reporting is fraudulent | 1 |
| I filed an FTC Identity Theft Report | 1 |
| the inaccurate items I wish to dispute include : XXXX XXXX [ Describe the first inaccurate item | 1 |
| XXXX | 1 |
| and they did not provide : the detailed procedure used to verify each disputed account | 1 |
| unaware that I needed to pay the full balance by that date to avoid being charged the full deferred interest amount. Due to severe XXXX XXXX following the birth of my child on XX/XX/year> | 1 |
| including the Fair Credit Reporting Act ( FCRA ) | 1 |
| and the bureaus have failed to provide any verifiable documentation showing that they are still legally reportable or accurate. Under the Fair Credit Reporting Act | 1 |
Top States
| State | Complaints |
|---|---|
| or correspondence ]. I have attached copies of these documents for your review. | 2 |
| or phone calls stating that I still had a balance. | 1 |
| or my mailing address | 1 |
| notices | 1 |
| or correspondence related to this supposed account. IC System continues to furnish information that is inaccurate | 1 |
| usage records | 1 |
| or documentation that substantiate my claims. | 1 |
| billing records | 1 |
| or other documentation tying me to the alleged debts. | 1 |
| or using my computer. | 1 |
| and supporting documentation. | 1 |
| or original records from the creditors. That is not compliance with the FCRAs reinvestigation requirements. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| dates | 2 |
| and $ XXXX for interest ) and then there was an adjustment on the same day ( XX/XX/XXXX ) for a total of $ XXXX ( $ -0 for the principal | 1 |
| I am writing in reply to the notice I received regarding the above referenced account. It's important to clarify that this correspondence is not a refusal to pay ; rather | 1 |
| and XXXX late payments | 1 |
| and not mine in any capacity. I have never opened an account with the original creditor IC System claims to represent | 1 |
| delete | 1 |
| including the account number and the nature of the inaccuracy XXXX XXXX XXXX XXXX [ Continue | 1 |
| TX XXXX XXXX Address / Never lived here/ This address being connected to my profile proves your system is mixing files or failing to match identifiers ACCOUNTS FALSE | 1 |
| address | 1 |
| taking prescribed medications | 1 |
| including steps taken to investigate disputes. By failing to do so | 1 |
| without proof or validation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About statements
statements has accumulated 13 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Beca, and the most recent logged activity is [ If appli, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, statements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "include specific details such as account numbers", and the single most common underlying issue is "dates".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating statements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does statements have?
statements has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does statements respond to complaints on time?
statements has a 0% timely response rate to CFPB complaints.
What is the most common complaint about statements?
The most common issue reported against statements is "dates" in the "include specific details such as account numbers" product category.
Read our methodology — how this data is sourced, computed, and verified.
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