Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows starting XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How starting XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received conditional loan approval from Bank of America Mortgage. The escrow closing date was set to XX/XX/year>. Because the property being mortgaged is part of the XXXX XXXX XXXX Affordable Housing Program | 1 |
| State | Complaints |
|---|---|
| for each day the closing is delayed. My realtor and I were originally informed that Bank of America would cover the per diem fee. This delay is a direct result of Bank XXXX XXXX failure to review the preliminary title report in a timely matter. I obtained a new lender and closed escrow on XXXX XXXX. The total amount of the per diem fee paid to seller is {$1200.00}. | 1 |
| Issue | Complaints |
|---|---|
| Bank of America sent loan information to their under-writing unit. The appraisal was ordered on XX/XX/year>. Property appraisal was completed on XX/XX/year> | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
starting XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, starting XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received conditional loan approval from Bank of America Mortgage. The escrow closing date was set to XX/XX/year>. Because the property being mortgaged is part of the XXXX XXXX XXXX Affordable Housing Program", and the single most common underlying issue is "Bank of America sent loan information to their under-writing unit. The appraisal was ordered on XX/XX/year>. Property appraisal was completed on XX/XX/year>".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating starting XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
starting XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
starting XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against starting XX/XX/XXXX is "Bank of America sent loan information to their under-writing unit. The appraisal was ordered on XX/XX/year>. Property appraisal was completed on XX/XX/year>" in the "I received conditional loan approval from Bank of America Mortgage. The escrow closing date was set to XX/XX/year>. Because the property being mortgaged is part of the XXXX XXXX XXXX Affordable Housing Program" product category.
Read our methodology — how this data is sourced, computed, and verified.