Total complaints
16
Filed since ( 2
2026 data Public-data reference. official source
SSN
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows SSN's complaint history from CFPB public records. 16 consumers have filed complaints since ( 2 . The company has a 0% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
12
States Active
( 2
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
SSN complaint mix by product
- addresses 3 25.0% – 0% relief
- indicating willful 3 25.0% – 0% relief
- the credit-reporting 2 16.7% – 0% relief
- 2015. I 1 8.3% – 0% relief
- they say 1 8.3% – 0% relief
- XXXX XXXX 1 8.3% – 0% relief
- I contacted 1 8.3% – 0% relief
How SSN's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| addresses | 3 |
| indicating willful reinsertion without consumer notification XXXX Conflicting open/closed statuses | 3 |
| the credit-reporting agency | 2 |
| 2015. I was shocked to receive an email from the Financial Aid office stating that they will be sending some of my aid back to the US Dept of Ed because I had not been participating in class enough. I was then informed that the university was Administratively withdrawing me from the class. I immediately balked at this assertion. I also asked how the university even knew about my online activity for my class and asked if big brother '' was watching my clicks and logins. I also argued that the university had no right to take my financial aid and then withdraw me from class. Once the financial aid was sent back to US ED | 1 |
| they say my information ( Phone | 1 |
| XXXX XXXX XXXX XXXX XXXX | 1 |
| I contacted Coinbase support again and asked for SLA terms on my contract for customer screening | 1 |
| the consumer reporting agency shall ( A ) disclose to the consumer that the consumer may request 2 free copies of the file of the consumer pursuant to section 1681j ( d ) of this title during the 12-month period beginning on the date on which the fraud alert was included in the file ; and ON XX/XX/XXXX | 1 |
| I have not received anything from XXXX. From Experian | 1 |
| nor did they provide transaction-level evidence | 1 |
| XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| or date of birth that's not listed here. Get rid of anything else that's messing with my rights or show proof you can keep it. Again | 3 |
| and government ID. Despite this | 3 |
| address | 1 |
| proof of address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| Name & Email ) was not listed on this account and so they could not assist me further ( even though this same email was how I got their contact information and account number in the first place ). | 1 |
| and current Bank Statement as verification of my ONLY address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92629,,Consent provided,Web,2023-06-20,Closed with explanation,Yes,N/A,7134526 | 1 |
| proof of address.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,60068,,Consent provided,Web,2023-03-20,Closed with explanation,Yes,N/A,6721366 | 1 |
| passport | 1 |
| and address were submitted to Equifax with written request to provide an extended fraud alert and provide an updated copy of consumer disclosure report. Equifax has failed to response to these request. They have processed the disputed items by confirming those were not appearing on the report | 1 |
| and a bill a total of XXXX times.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33880,,Consent provided,Web,2024-07-13,Closed with explanation,Yes,N/A,9494069 | 1 |
| and home addresswas compromised and found on the dark web. I received formal alerts from Experian confirming this identity exposure. | 1 |
| or identifying information ; 4. Confirm in writing | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and social security numbers in this letter and the attached docs should be on there. Anything else needs to go | 3 |
| and balance/date inconsistencies XXXX XXXX Marked late during active dispute with no response from furnisher XXXX XXXX XXXX Collection account only reporting to one bureau | 3 |
| this item not mine. This means that you are reporting incorrect information within my credit report. It is with this in mind that I request that this listed item be DELETED! Policy states I have included here : copy of my SSN | 2 |
| a tuition bill will result. Additionally | 1 |
| Email and Name ) do not appear in their system. When pulling up by the account / application number in the email | 1 |
| XXXX XXXX XXXX XXXX and XXXX XXXX XXXX. Im requesting that you follow the law by removing this inaccurate information and please provide me with a free updated credit report within 30 days. If I dont receive a return response within 10 days | 1 |
| they said they are unable to provide them. This made me question the legal basis of my account 's restriction. I have informed them several times about the liquidity risks I was experiencing due to volatile market conditions and my inability to access my assets. Indeed | 1 |
| XX/XX/XXXX | 1 |
| report # XXXX | 1 |
| or proof of consent. Instead | 1 |
| written authorization | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About SSN
SSN has accumulated 16 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 2 , and the most recent logged activity is YOU ARE HE, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SSN reports a 0% timely-response rate and has closed 6.3% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "addresses", and the single most common underlying issue is "and social security numbers in this letter and the attached docs should be on there. Anything else needs to go".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SSN: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does SSN have?
SSN has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does SSN respond to complaints on time?
SSN has a 0% timely response rate to CFPB complaints.
What is the most common complaint about SSN?
The most common issue reported against SSN is "and social security numbers in this letter and the attached docs should be on there. Anything else needs to go" in the "addresses" product category.
Read our methodology — how this data is sourced, computed, and verified.
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