Total complaints
18
Filed since But
2026 data Public-data reference. official source
SR
18 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
18 consumer complaints filed with the CFPB
This profile shows SR's complaint history from CFPB public records. 18 consumers have filed complaints since But . The company has a 0% timely response rate and has provided relief in 0% of cases.
18
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
But
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
SR complaint mix by product
- we have 7 38.9% – 0% relief
- send all 7 38.9% – 0% relief
- Attn : 1 5.6% – 0% relief
- send all 1 5.6% – 0% relief
- which requires 1 5.6% – 0% relief
- through the 1 5.6% – 0% relief
How SR's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we have not taken any action on the request. According to the federal Fair Credit Reporting Act | 7 |
| send all of the requested information via certified or regular mail to Experian Security Freeze | 7 |
| Attn : Consumer Affairs Department | 1 |
| send all of the requested information via certified or regular mail to Experian XXXX XXXX | 1 |
| which requires you to block the fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher ( s ) of that information Each Furnisher confirmed receipt on the original FTC report with a documented response found with FTC REPORT : XXXX and the complaint contained the proper vitrification documents as requested : One copy of a government issued identification card | 1 |
| through the CFPB Complaint Portal. We reviewed and considered the information you have supplied through the CFPB portal. Your CFPB complaint regarding your reinvestigation does not appear to have been sent directly by you or to be authorized by you. As a precautionary measure | 1 |
Top States
| State | Complaints |
|---|---|
| II | 18 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 9 |
| the company shall reinvestigate free of charge. '' Therefore | 7 |
| state ID card | 1 |
| if the completeness or accuracy of any item of information contained in a consumers file at a national consumer credit reporting company is disputed by the consumer and the consumer notifies the company directly of such dispute | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About SR
SR has accumulated 18 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 18 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to But , and the most recent logged activity is your reply, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SR reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we have not taken any action on the request. According to the federal Fair Credit Reporting Act", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SR: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does SR have?
SR has received 18 consumer complaints filed with the Consumer Financial Protection Bureau.
Does SR respond to complaints on time?
SR has a 0% timely response rate to CFPB complaints.
What is the most common complaint about SR?
The most common issue reported against SR is "XXXX" in the "we have not taken any action on the request. According to the federal Fair Credit Reporting Act" product category.
Read our methodology — how this data is sourced, computed, and verified.
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