spent 80 % of times being put on hold and was told the agent was still 'waiting to hear back from the security team ' - issues remained,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,10019,,Consent provided,Web,2021-06-17,Closed with explanation,Yes,N/A,4467396

What the CFPB Record Shows About spent 80 % of times being put on hold and was told the agent was still 'waiting to hear back from the security team ' - issues remained,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,10019,,Consent provided,Web,2021-06-17,Closed with explanation,Yes,N/A,4467396

spent 80 % of times being put on hold and was told the agent was still 'waiting to hear back from the security team ' - issues remained,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,10019,,Consent provided,Web,2021-06-17,Closed with explanation,Yes,N/A,4467396 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mond, and the most recent logged activity is Monday XX/, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, spent 80 % of times being put on hold and was told the agent was still 'waiting to hear back from the security team ' - issues remained,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,10019,,Consent provided,Web,2021-06-17,Closed with explanation,Yes,N/A,4467396 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I tried calling again in the evening and learned that there's an address issue with my card", and the single most common underlying issue is "wasted another hour and finally got a supervisor team member to clear this and confirmed that they card will be delivered by XX/XX/XXXX Wednesday XX/XX/XXXX The card did arrive via XXXX. After dinner".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating spent 80 % of times being put on hold and was told the agent was still 'waiting to hear back from the security team ' - issues remained,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,10019,,Consent provided,Web,2021-06-17,Closed with explanation,Yes,N/A,4467396: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.