Total complaints
1
Filed since Capi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows specifically for charges that were paid by other means's complaint history from CFPB public records. 1 consumers have filed complaints since Capi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Capi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How specifically for charges that were paid by other means's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then the individual in charge of my case abruptly leaving the Capital One and then my continued calls to the company and not getting back to me over the course of 10 months. I continued to reach out to Capital One and reached out directly to the executive office in the XX/XX/2016 | 1 |
| State | Complaints |
|---|---|
| the representative continued to send me emails that he was working on the issue. | 1 |
| Issue | Complaints |
|---|---|
| the representative in charge | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
specifically for charges that were paid by other means has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Capi, and the most recent logged activity is Capital On, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, specifically for charges that were paid by other means reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then the individual in charge of my case abruptly leaving the Capital One and then my continued calls to the company and not getting back to me over the course of 10 months. I continued to reach out to Capital One and reached out directly to the executive office in the XX/XX/2016", and the single most common underlying issue is "the representative in charge".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating specifically for charges that were paid by other means: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
specifically for charges that were paid by other means has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
specifically for charges that were paid by other means has a 0% timely response rate to CFPB complaints.
The most common issue reported against specifically for charges that were paid by other means is "the representative in charge" in the "then the individual in charge of my case abruptly leaving the Capital One and then my continued calls to the company and not getting back to me over the course of 10 months. I continued to reach out to Capital One and reached out directly to the executive office in the XX/XX/2016" product category.
Read our methodology — how this data is sourced, computed, and verified.