2026 data Public-data reference. official source

specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity's complaint history from CFPB public records. 1 consumers have filed complaints since 13 A. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
13 A
Since

Total complaints

1

Filed since 13 A

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity complaint mix by product

Total complaints: 1

specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). even if: 1 complaints (100.0%), resolution 0.0% even if 100.0%
  • even if 1 100.0% 0% relief

How specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
even if the policy appears neutral ; ( ii ) the burden then shifts to the housing provider to prove the policy was necessary to achieve a substantial 1

Top States

State Complaints
the focus of the criminal background screening is limited to activity that occurred during a reasonable time before the screening process takes place. 25 HUD expects that reasonable time be defined in the housing providers policy.26 The reasonable time should be considered from the date of the conviction. Where the suggested look-back period accounts for multiple offenses 1

Top Issues

Issue Complaints
and nondiscriminatory interest; and ( iii ) the applicant can then show that the substantial 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity

specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 13 A, and the most recent logged activity is 13 A dispa, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "even if the policy appears neutral ; ( ii ) the burden then shifts to the housing provider to prove the policy was necessary to achieve a substantial", and the single most common underlying issue is "and nondiscriminatory interest; and ( iii ) the applicant can then show that the substantial".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity have?

specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity respond to complaints on time?

specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity has a 0% timely response rate to CFPB complaints.

What is the most common complaint about specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity?

The most common issue reported against specific look-back periods should be the first source of screening in determining whether a housing candidate with a criminal conviction may pose an unreasonable risk to other residents or to the property. 24 Housing providers should use reputable and consistent background screening companies. For most criminal activity is "and nondiscriminatory interest; and ( iii ) the applicant can then show that the substantial" in the "even if the policy appears neutral ; ( ii ) the burden then shifts to the housing provider to prove the policy was necessary to achieve a substantial" product category.

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