Total complaints
1
Filed since Per
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384's complaint history from CFPB public records. 1 consumers have filed complaints since Per . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Per
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Once you notify your bank or XXXX XXXX about an unauthorized transaction ( that is | 1 |
| Issue | Complaints |
|---|---|
| it generally has XXXX business days to investigate the issue. The bank or XXXX XXXX must correct an error within XXXX business day after determining that an error has occurred. Your bank or XXXX XXXX then has XXXX business days to report its findings to you. If the bank or XXXX XXXX cant complete its investigation within XXXX ( or XXXX ) business days as applicable | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Per , and the most recent logged activity is Per CFPB r, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Once you notify your bank or XXXX XXXX about an unauthorized transaction ( that is", and the single most common underlying issue is "it generally has XXXX business days to investigate the issue. The bank or XXXX XXXX must correct an error within XXXX business day after determining that an error has occurred. Your bank or XXXX XXXX then has XXXX business days to report its findings to you. If the bank or XXXX XXXX cant complete its investigation within XXXX ( or XXXX ) business days as applicable".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384 has a 0% timely response rate to CFPB complaints.
The most common issue reported against someone used a fake ID and was able to walk into a branch and signed a withdrawal form to withdraw money from my account. The bank even stated that it was obvious the signature was not mine.,,JPMORGAN CHASE & CO.,TX,76063,,Consent provided,Web,2024-05-06,Closed with monetary relief,Yes,N/A,8941384 is "it generally has XXXX business days to investigate the issue. The bank or XXXX XXXX must correct an error within XXXX business day after determining that an error has occurred. Your bank or XXXX XXXX then has XXXX business days to report its findings to you. If the bank or XXXX XXXX cant complete its investigation within XXXX ( or XXXX ) business days as applicable" in the "Once you notify your bank or XXXX XXXX about an unauthorized transaction ( that is" product category.
Read our methodology — how this data is sourced, computed, and verified.