Total complaints
1
Filed since Feed
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already's complaint history from CFPB public records. 1 consumers have filed complaints since Feed. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Feed
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the older man went back to get the truck ready to go while the younger guy tested the machines. I watched from a distance to not get in the way. I saw all the machines lights turn on | 1 |
| State | Complaints |
|---|---|
| but this is the THIRD full day of work I have had to take off to wait for this machine install and repair and I still have NO working washing machine. I am just at a loss. The communication has been impossible | 1 |
| Issue | Complaints |
|---|---|
| it turned on but I couldnt get it calibrated or to work at all. It was bone dry inside | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Feed, and the most recent logged activity is Feedback g, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the older man went back to get the truck ready to go while the younger guy tested the machines. I watched from a distance to not get in the way. I saw all the machines lights turn on", and the single most common underlying issue is "it turned on but I couldnt get it calibrated or to work at all. It was bone dry inside".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already has a 0% timely response rate to CFPB complaints.
The most common issue reported against someone on the truck called about my scheduled install ( install?? I was told it would be a service call? ) this evening and said their truck was running 3 hours behind and wouldnt be able to get here until XXXX. My laundry system is outdoors and it would be dark. They told me they couldnt guarantee a spot for tomorrow because those spots were all full already is "it turned on but I couldnt get it calibrated or to work at all. It was bone dry inside" in the "the older man went back to get the truck ready to go while the younger guy tested the machines. I watched from a distance to not get in the way. I saw all the machines lights turn on" product category.
Read our methodology — how this data is sourced, computed, and verified.