Total complaints
1
Filed since In t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows some resisted transferring my call to supervisors and once transferred's complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How some resisted transferring my call to supervisors and once transferred's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you will notice the detailed account of interest rate changes described in the rate limits sub section | 1 |
| State | Complaints |
|---|---|
| one supervisor just refused to listen to me and remarked that the final verdict is already provided and no further requests from my side will be entertained. I have detailed call records with names and time stamps | 1 |
| Issue | Complaints |
|---|---|
| dated XX/XX/XXXX. After I did not get any clear answer from Newrez | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
some resisted transferring my call to supervisors and once transferred has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the att, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, some resisted transferring my call to supervisors and once transferred reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you will notice the detailed account of interest rate changes described in the rate limits sub section", and the single most common underlying issue is "dated XX/XX/XXXX. After I did not get any clear answer from Newrez".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating some resisted transferring my call to supervisors and once transferred: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
some resisted transferring my call to supervisors and once transferred has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
some resisted transferring my call to supervisors and once transferred has a 0% timely response rate to CFPB complaints.
The most common issue reported against some resisted transferring my call to supervisors and once transferred is "dated XX/XX/XXXX. After I did not get any clear answer from Newrez" in the "you will notice the detailed account of interest rate changes described in the rate limits sub section" product category.
Read our methodology — how this data is sourced, computed, and verified.