Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows sold to or sourced from a non-federally regulated financial institute. After the repeal's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How sold to or sourced from a non-federally regulated financial institute. After the repeal's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX is governed by both federal banking laws and the laws of the State of Utah. Balance Credit is an authorized servicer of XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| the instructions where clear. Lenders will no longer be able to get around consumer protection laws like interest rate caps just by putting a bank 's name on their paperwork. They are illegally trying to circumvent state of Arizona max cap rates | 1 |
| Issue | Complaints |
|---|---|
| retained to perform certain marketing functions for the benefit of XXXX XXXX. In signing the Loan Agreement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
sold to or sourced from a non-federally regulated financial institute. After the repeal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX is a , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, sold to or sourced from a non-federally regulated financial institute. After the repeal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX is governed by both federal banking laws and the laws of the State of Utah. Balance Credit is an authorized servicer of XXXX XXXX", and the single most common underlying issue is "retained to perform certain marketing functions for the benefit of XXXX XXXX. In signing the Loan Agreement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating sold to or sourced from a non-federally regulated financial institute. After the repeal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
sold to or sourced from a non-federally regulated financial institute. After the repeal has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
sold to or sourced from a non-federally regulated financial institute. After the repeal has a 0% timely response rate to CFPB complaints.
The most common issue reported against sold to or sourced from a non-federally regulated financial institute. After the repeal is "retained to perform certain marketing functions for the benefit of XXXX XXXX. In signing the Loan Agreement" in the "XXXX is governed by both federal banking laws and the laws of the State of Utah. Balance Credit is an authorized servicer of XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.