Total complaints
7
Filed since ( 4
2026 data Public-data reference. official source
sold
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows sold's complaint history from CFPB public records. 7 consumers have filed complaints since ( 4 . The company has a 0% timely response rate and has provided relief in 0% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
( 4
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
sold complaint mix by product
- XXXX d/b/a 2 28.6% – 0% relief
- including original 2 28.6% – 0% relief
- or contain 1 14.3% – 0% relief
- after applying 1 14.3% – 0% relief
- data furnishers 1 14.3% – 0% relief
How sold's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX d/b/a XXXX | 2 |
| including original signed contracts bearing my wet signature Permissible purpose documentation for each account Proof that the information is XXXX XXXX accurate | 2 |
| or contain any waiver | 1 |
| after applying for a refinance the lender of my property XXXX XXXX XXXX XXXX had its rights to be in the mortgage business removed | 1 |
| data furnishers are legally obligated to report information that is accurate | 1 |
Top States
| State | Complaints |
|---|---|
| and executed by XXXX as a packaged obligation securing the purchase of the property. I made its payments to XXXX XXXX | 2 |
| or claimed for tax or insurance purposes Your failure to fully comply will constitute willful noncompliance under FCRA 15 U.S.C 1681n and 1681o | 2 |
| or transferred pursuant to section 1823 ( c ) of this title or as receiver or conservator of an insured depository institution ; and ( B ) the Government National Mortgage Association | 1 |
| or repurchased | 1 |
| or transferredmay constitute furnishing inaccurate or misleading information. The CFPB explicitly warns that furnishers who do not reflect current account status | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I entered a secondary mortgage loan/line of credit payable to the order of the Lender XXXX XXXX | 2 |
| and XXXX XXXX XXXX A sworn | 2 |
| term | 1 |
| the problem is based on facts that XXXX XXXX a division of Mid First Bank | 1 |
| and updated. Under FCRA XXXX ( a ) ( XXXX ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About sold
sold has accumulated 7 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 4 , and the most recent logged activity is The proble, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, sold reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX d/b/a XXXX", and the single most common underlying issue is "I entered a secondary mortgage loan/line of credit payable to the order of the Lender XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating sold: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does sold have?
sold has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does sold respond to complaints on time?
sold has a 0% timely response rate to CFPB complaints.
What is the most common complaint about sold?
The most common issue reported against sold is "I entered a secondary mortgage loan/line of credit payable to the order of the Lender XXXX XXXX" in the "XXXX d/b/a XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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