Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated complaint mix by product
- per specific 1 100.0% – 0% relief
How SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| per specific instructions provided by XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| Thank you for your many communications. This email is to update you that your concerns are still under review. This will continue to be prioritized on our side until we provide our final response to you. Please anticipate additional communication within 7-10 business days | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I received an email from an unidentified SoFi representative stating | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated
SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "per specific instructions provided by XXXX XXXX", and the single most common underlying issue is "I received an email from an unidentified SoFi representative stating".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated have?
SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated respond to complaints on time?
SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated has a 0% timely response rate to CFPB complaints.
What is the most common complaint about SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated?
The most common issue reported against SoFi Member Advocacy Team with the subject SoFi Credit Card ( XXXX ) '' that stated is "I received an email from an unidentified SoFi representative stating" in the "per specific instructions provided by XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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