Total complaints
3
Filed since CEAS
2026 data Public-data reference. official source
social media
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows social media's complaint history from CFPB public records. 3 consumers have filed complaints since CEAS. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
CEAS
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
social media complaint mix by product
- but is 2 66.7% – 0% relief
- XXXX 1 33.3% – 0% relief
How social media's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| but is not limited to | 2 |
| XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| or communication with third parties. | 2 |
| stating they were going to help USA Consumers save their home. I believe that USA Banks were seeing home foreclosures/ repossession skyrocketed across the United States. These Home Mortgage rescues that were being offered to consumers were a scam | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| voicemail | 2 |
| online | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About social media
social media has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to CEAS, and the most recent logged activity is I know Ban, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, social media reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but is not limited to", and the single most common underlying issue is "voicemail".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating social media: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does social media have?
social media has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does social media respond to complaints on time?
social media has a 0% timely response rate to CFPB complaints.
What is the most common complaint about social media?
The most common issue reported against social media is "voicemail" in the "but is not limited to" product category.
Read our methodology — how this data is sourced, computed, and verified.
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