Total complaints
3
Filed since Coul
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows social's complaint history from CFPB public records. 3 consumers have filed complaints since Coul. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Coul
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How social's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| inexperienced salesperson who is pressured to have activity or a credit agent -- I am unsure ... but what I am sure of is that I did not on person or online authorize any such activity. a. It is ironic that in speaking to the sale Manager XXXX XXXX at XXXX XXXX in XXXX -- he could not find my name in the system and found nothing at the store level indicating that my name or my presence in the store. I spoke with him on XX/XX/XXXX. 2. I have asked the credit department both onsite and offsite the following -- -WHAT signatures they have so that it can be compared to mine | 1 |
| FBI records | 1 |
| at the XXXX XXXX XXXX XXXX location. XXXX XXXX and company refused to apologize | 1 |
| State | Complaints |
|---|---|
| dob | 1 |
| address and various identification details.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,XXXXX,,Consent provided,Web,2018-11-01,Closed with non-monetary relief,Yes,N/A,3062833 | 1 |
| business acumen | 1 |
| Issue | Complaints |
|---|---|
| dob and address were fine so they deemed it valid. I asked for an IP address | 1 |
| crime | 1 |
| and they refused to take responsibility for their irresponsible activity. I | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
social has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Coul, and the most recent logged activity is Statements, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, social reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "inexperienced salesperson who is pressured to have activity or a credit agent -- I am unsure ... but what I am sure of is that I did not on person or online authorize any such activity. a. It is ironic that in speaking to the sale Manager XXXX XXXX at XXXX XXXX in XXXX -- he could not find my name in the system and found nothing at the store level indicating that my name or my presence in the store. I spoke with him on XX/XX/XXXX. 2. I have asked the credit department both onsite and offsite the following -- -WHAT signatures they have so that it can be compared to mine", and the single most common underlying issue is "dob and address were fine so they deemed it valid. I asked for an IP address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating social: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
social has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
social has a 0% timely response rate to CFPB complaints.
The most common issue reported against social is "dob and address were fine so they deemed it valid. I asked for an IP address" in the "inexperienced salesperson who is pressured to have activity or a credit agent -- I am unsure ... but what I am sure of is that I did not on person or online authorize any such activity. a. It is ironic that in speaking to the sale Manager XXXX XXXX at XXXX XXXX in XXXX -- he could not find my name in the system and found nothing at the store level indicating that my name or my presence in the store. I spoke with him on XX/XX/XXXX. 2. I have asked the credit department both onsite and offsite the following -- -WHAT signatures they have so that it can be compared to mine" product category.
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