2026 data Public-data reference. official source

social

3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

3 consumer complaints filed with the CFPB

This profile shows social's complaint history from CFPB public records. 3 consumers have filed complaints since Coul. The company has a 0% timely response rate and has provided relief in 0% of cases.

3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Coul
Since

Total complaints

3

Filed since Coul

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

social complaint mix by product

Total complaints: 3

social complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). inexperienced salesperson: 1 complaints (33.3%), resolution 0.0% inexperienced salesperson 33.3% FBI records: 1 complaints (33.3%), resolution 0.0% FBI records 33.3% at the: 1 complaints (33.3%), resolution 0.0% at the 33.3%
  • inexperienced salesperson 1 33.3% 0% relief
  • FBI records 1 33.3% 0% relief
  • at the 1 33.3% 0% relief

How social's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
inexperienced salesperson who is pressured to have activity or a credit agent -- I am unsure ... but what I am sure of is that I did not on person or online authorize any such activity. a. It is ironic that in speaking to the sale Manager XXXX XXXX at XXXX XXXX in XXXX -- he could not find my name in the system and found nothing at the store level indicating that my name or my presence in the store. I spoke with him on XX/XX/XXXX. 2. I have asked the credit department both onsite and offsite the following -- -WHAT signatures they have so that it can be compared to mine 1
FBI records 1
at the XXXX XXXX XXXX XXXX location. XXXX XXXX and company refused to apologize 1

Top States

State Complaints
dob 1
address and various identification details.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,XXXXX,,Consent provided,Web,2018-11-01,Closed with non-monetary relief,Yes,N/A,3062833 1
business acumen 1

Top Issues

Issue Complaints
dob and address were fine so they deemed it valid. I asked for an IP address 1
crime 1
and they refused to take responsibility for their irresponsible activity. I 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About social

social has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Coul, and the most recent logged activity is Statements, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, social reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "inexperienced salesperson who is pressured to have activity or a credit agent -- I am unsure ... but what I am sure of is that I did not on person or online authorize any such activity. a. It is ironic that in speaking to the sale Manager XXXX XXXX at XXXX XXXX in XXXX -- he could not find my name in the system and found nothing at the store level indicating that my name or my presence in the store. I spoke with him on XX/XX/XXXX. 2. I have asked the credit department both onsite and offsite the following -- -WHAT signatures they have so that it can be compared to mine", and the single most common underlying issue is "dob and address were fine so they deemed it valid. I asked for an IP address".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating social: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does social have?

social has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.

Does social respond to complaints on time?

social has a 0% timely response rate to CFPB complaints.

What is the most common complaint about social?

The most common issue reported against social is "dob and address were fine so they deemed it valid. I asked for an IP address" in the "inexperienced salesperson who is pressured to have activity or a credit agent -- I am unsure ... but what I am sure of is that I did not on person or online authorize any such activity. a. It is ironic that in speaking to the sale Manager XXXX XXXX at XXXX XXXX in XXXX -- he could not find my name in the system and found nothing at the store level indicating that my name or my presence in the store. I spoke with him on XX/XX/XXXX. 2. I have asked the credit department both onsite and offsite the following -- -WHAT signatures they have so that it can be compared to mine" product category.

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