Total complaints
1
Filed since Firs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so un fair's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Firs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so un fair's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| to send in a trial payment for 3 consecutive months and then we can decide later. Which never happen | 1 |
| State | Complaints |
|---|---|
| i have had it. My most recent experience after several attempts to get my mortgage modify is trying to get a short sale approval. My agent worked diligently with the correspondent and after i send in the information and she did as well to them and with such a surprise close to the sheriff sale date. I surprising receive a letter not a phone call or email prior to but a generalize letter that says we have not received all documentation up to this date and we regret to inform you that we will not be able to proceed on your request for a short sale. I dont understand as we sent everything in to them and when my agent call their contact person 's response was you were to fax or mail all the documents | 1 |
| Issue | Complaints |
|---|---|
| however | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so un fair has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First inst, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so un fair reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "to send in a trial payment for 3 consecutive months and then we can decide later. Which never happen", and the single most common underlying issue is "however".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so un fair: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so un fair has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so un fair has a 0% timely response rate to CFPB complaints.
The most common issue reported against so un fair is "however" in the "to send in a trial payment for 3 consecutive months and then we can decide later. Which never happen" product category.
Read our methodology — how this data is sourced, computed, and verified.