Total complaints
2
Filed since Sinc
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court's complaint history from CFPB public records. 2 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and had been told that with the information provided I can't verify who owns the debt. XXXX & XXXX states that they are handling the account for BOA | 1 |
| and had been told that with the information provided I can't verify who owns the debt. C & W states that they are handling the account for XXXX | 1 |
| State | Complaints |
|---|---|
| and we did discuss a hardship payment arrangement ( one that Bank of America | 1 |
| and we did discuss a hardship payment arrangement ( one that XXXX XXXX XXXXXXXX | 1 |
| Issue | Complaints |
|---|---|
| only copies of statements mailed to me of who owns the debt from BOA. I did receive a letter from XXXX & XXXX stating that they are basically working on behalf of BOA | 1 |
| only copies of statements mailed to me of who owns the debt from XXXX. I did receive a letter from C & W stating that they are basically working on behalf of XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since I ha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and had been told that with the information provided I can't verify who owns the debt. XXXX & XXXX states that they are handling the account for BOA", and the single most common underlying issue is "only copies of statements mailed to me of who owns the debt from BOA. I did receive a letter from XXXX & XXXX stating that they are basically working on behalf of BOA".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court has a 0% timely response rate to CFPB complaints.
The most common issue reported against so that I can have proof should I need it in the future. Yes did speak with an attorney when I showed up for court is "only copies of statements mailed to me of who owns the debt from BOA. I did receive a letter from XXXX & XXXX stating that they are basically working on behalf of BOA" in the "and had been told that with the information provided I can't verify who owns the debt. XXXX & XXXX states that they are handling the account for BOA" product category.
Read our methodology — how this data is sourced, computed, and verified.