Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit.'s complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| {$1800.00}. Your new cash credit line | 1 |
| Issue | Complaints |
|---|---|
| is {$400.00}. So I called on XX/XX/XXXX2025 and spoke to XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "{$1800.00}. Your new cash credit line", and the single most common underlying issue is "is {$400.00}. So I called on XX/XX/XXXX2025 and spoke to XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit. has a 0% timely response rate to CFPB complaints.
The most common issue reported against so I started paying down my card instead. Why was my card decreased by almost exactly what I paid? She stated it was because the company wanted me to not use my car. I stated the last time i used this particular card was in XXXX which is more than 5 months ago and am trying to pay it down but u guys are moving my credit score so it looks like im making no progress. she stated it was because they dont want me to use the credit. I stated thatits gon na look bad to credit bureau'sand look like ive made no progress and she stated tthey have to protecttheir business and if i paid less it would have decreased by lessand if i paid more it be decreased by more so i asked will my card now be decreased another XXXX since i made a {$400.00}. dollar payment and she said she couldnt answer that. I know this is not predatory lending from Bank of America but it is detrimental to my credit. is "is {$400.00}. So I called on XX/XX/XXXX2025 and spoke to XXXX XXXX" in the "{$1800.00}. Your new cash credit line" product category.
Read our methodology — how this data is sourced, computed, and verified.