Total complaints
1
Filed since Beca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006's complaint history from CFPB public records. 1 consumers have filed complaints since Beca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Beca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they contacted him. I believe that since I am 100 % equally responsible that I should have also been contacted. They stated that they called him and then moved on to their next file. I have an immaculate payment history | 1 |
| Issue | Complaints |
|---|---|
| I prefer a paper bill. They said that is how they notified me of the escrow change. To make my correspondence digital | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Beca, and the most recent logged activity is Because in, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they contacted him. I believe that since I am 100 % equally responsible that I should have also been contacted. They stated that they called him and then moved on to their next file. I have an immaculate payment history", and the single most common underlying issue is "I prefer a paper bill. They said that is how they notified me of the escrow change. To make my correspondence digital".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006 has a 0% timely response rate to CFPB complaints.
The most common issue reported against so I should have been called if something was going on with my payment. I would like to have this late payment removed from my credit report at all the bureaus. Its causing me to have a huge drop in my scores,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27560,,Consent provided,Web,2024-05-13,Closed with non-monetary relief,Yes,N/A,8999006 is "I prefer a paper bill. They said that is how they notified me of the escrow change. To make my correspondence digital" in the "they contacted him. I believe that since I am 100 % equally responsible that I should have also been contacted. They stated that they called him and then moved on to their next file. I have an immaculate payment history" product category.
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