Total complaints
1
Filed since Week
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting.'s complaint history from CFPB public records. 1 consumers have filed complaints since Week. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Week
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| because XXXX XXXX XXXX was no longer with the company. My new advocate informed me that my forbearance was never approved and had ended in XX/XX/XXXX and that my application was denied and I needed to resubmit it. I explained what I had previously been told and he said he would look into it. So I resubmitted that application and documents. Called to check and was told to wait at least 30 days. Waited | 1 |
| Issue | Complaints |
|---|---|
| and I would have to submit it again. So | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Week, and the most recent logged activity is Weeks went, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "because XXXX XXXX XXXX was no longer with the company. My new advocate informed me that my forbearance was never approved and had ended in XX/XX/XXXX and that my application was denied and I needed to resubmit it. I explained what I had previously been told and he said he would look into it. So I resubmitted that application and documents. Called to check and was told to wait at least 30 days. Waited", and the single most common underlying issue is "and I would have to submit it again. So".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting. has a 0% timely response rate to CFPB complaints.
The most common issue reported against so I resent it again on XX/XX/XXXX. Keep in mind these are all the same documents. So I am now being told my file is complete and underwriting. is "and I would have to submit it again. So" in the "because XXXX XXXX XXXX was no longer with the company. My new advocate informed me that my forbearance was never approved and had ended in XX/XX/XXXX and that my application was denied and I needed to resubmit it. I explained what I had previously been told and he said he would look into it. So I resubmitted that application and documents. Called to check and was told to wait at least 30 days. Waited" product category.
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