so I got tired of rollercoaster and asked for supervisor. They then transferred me the supervisor said he would put in complaint around the fact that I shouldve been told about hardship plan before it got this bad. Then they would review calls around receiving wrong information

What the CFPB Record Shows About so I got tired of rollercoaster and asked for supervisor. They then transferred me the supervisor said he would put in complaint around the fact that I shouldve been told about hardship plan before it got this bad. Then they would review calls around receiving wrong information

so I got tired of rollercoaster and asked for supervisor. They then transferred me the supervisor said he would put in complaint around the fact that I shouldve been told about hardship plan before it got this bad. Then they would review calls around receiving wrong information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Complaint , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so I got tired of rollercoaster and asked for supervisor. They then transferred me the supervisor said he would put in complaint around the fact that I shouldve been told about hardship plan before it got this bad. Then they would review calls around receiving wrong information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "NY XXXX Phone : ( XXXX ) XXXX Email : XXXX URL : http : XXXX Date Filed : XX/XX/2020 Consumer Information Name : XXXX XXXX Address : XXXX XXXX XXXX XXXX", and the single most common underlying issue is "NY XXXX Phone : -- Complaint Details Hello".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I got tired of rollercoaster and asked for supervisor. They then transferred me the supervisor said he would put in complaint around the fact that I shouldve been told about hardship plan before it got this bad. Then they would review calls around receiving wrong information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.