so I felt comfortable giving the caller my PIN. No other information was given on the phone call. Upon checking my accounts shortly after the call

What the CFPB Record Shows About so I felt comfortable giving the caller my PIN. No other information was given on the phone call. Upon checking my accounts shortly after the call

so I felt comfortable giving the caller my PIN. No other information was given on the phone call. Upon checking my accounts shortly after the call has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so I felt comfortable giving the caller my PIN. No other information was given on the phone call. Upon checking my accounts shortly after the call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was contacted by someone calling from the USAA phone number ( ( XXXX ) XXXX ; as well", and the single most common underlying issue is "I was told that there were two potential fraudulent attempts to withdraw money from my bank account. Seconds after answering the phone call".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I felt comfortable giving the caller my PIN. No other information was given on the phone call. Upon checking my accounts shortly after the call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.