2026 data Public-data reference. official source

so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00}

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since I tr. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I tr
Since

Total complaints

1

Filed since I tr

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} complaint mix by product

Total complaints: 1

so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). all I: 1 complaints (100.0%), resolution 0.0% all I 100.0%
  • all I 1 100.0% 0% relief

How so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
all I could see was a balance and a due date. When I logged into my online account for my Lowes card 1

Top States

State Complaints
again I have no idea the actual amount because I have no access to anything. After I made that payment I logged in the next month and the account was showing a minimum payment due of over {$120.00}. That was not the original payment amount so I paid what I could because I do not remember what the original payment was 1

Top Issues

Issue Complaints
I found that the closed accounts were linked to it. Again 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00}

so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I tr, and the most recent logged activity is I tried to, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all I could see was a balance and a due date. When I logged into my online account for my Lowes card", and the single most common underlying issue is "I found that the closed accounts were linked to it. Again".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} have?

so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} respond to complaints on time?

so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} has a 0% timely response rate to CFPB complaints.

What is the most common complaint about so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00}?

The most common issue reported against so I contacted Synchrony after receiving a certified letter and made a payment arrangement for the XXXX XXXX account. I fell behind on the XXXX XXXX XXXX card but managed to come up with the overdue amount plus paid extra to bring the balance down. It was over {$700.00} and I made a {$400.00} payment to bring it down to I believe about {$320.00} is "I found that the closed accounts were linked to it. Again" in the "all I could see was a balance and a due date. When I logged into my online account for my Lowes card" product category.

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