Total complaints
1
Filed since SLS
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances's complaint history from CFPB public records. 1 consumers have filed complaints since SLS . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since SLS
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they have not addressed the main issue which is the XXXX payment that is past due because of their failures. We never received a statement for XXXX and we do not have the finances to pay an extra payment now on top of our current monthly payment and obligations. The explanation SLS gave us was -- basically they messed up and its unfortunate '' that they gave us misinformation | 1 |
| State | Complaints |
|---|---|
| we were notified after the fact. They finally addressed the initial issue of overcharging us by over {$1800.00} per month on XXXX XXXX after numerous attempts from us to inform them of their errors. I have included copies of the erroneous billing statements for XXXX | 1 |
| Issue | Complaints |
|---|---|
| we were told by XXXX separate representatives for their company that we had no payment due for the month of XXXX and both advised us not to send a payment. This has been verified and confirmed by the leadership of SLS. A supervisor by the name of XXXX ' listened to the conversations and collaborated my claims that we were given misinformation on XXXX XXXX and XXXX XXXX via recorded phone conversations with their representatives. During the conversations | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to SLS , and the most recent logged activity is SLS finall, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they have not addressed the main issue which is the XXXX payment that is past due because of their failures. We never received a statement for XXXX and we do not have the finances to pay an extra payment now on top of our current monthly payment and obligations. The explanation SLS gave us was -- basically they messed up and its unfortunate '' that they gave us misinformation", and the single most common underlying issue is "we were told by XXXX separate representatives for their company that we had no payment due for the month of XXXX and both advised us not to send a payment. This has been verified and confirmed by the leadership of SLS. A supervisor by the name of XXXX ' listened to the conversations and collaborated my claims that we were given misinformation on XXXX XXXX and XXXX XXXX via recorded phone conversations with their representatives. During the conversations".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances has a 0% timely response rate to CFPB complaints.
The most common issue reported against SLS has retroactively changed the amount due every month since XXXX as well. Most of the time these changes have been without any disclosure or in a couple instances is "we were told by XXXX separate representatives for their company that we had no payment due for the month of XXXX and both advised us not to send a payment. This has been verified and confirmed by the leadership of SLS. A supervisor by the name of XXXX ' listened to the conversations and collaborated my claims that we were given misinformation on XXXX XXXX and XXXX XXXX via recorded phone conversations with their representatives. During the conversations" in the "they have not addressed the main issue which is the XXXX payment that is past due because of their failures. We never received a statement for XXXX and we do not have the finances to pay an extra payment now on top of our current monthly payment and obligations. The explanation SLS gave us was -- basically they messed up and its unfortunate '' that they gave us misinformation" product category.
Read our methodology — how this data is sourced, computed, and verified.