Total complaints
1
Filed since If t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since the account is paid.'s complaint history from CFPB public records. 1 consumers have filed complaints since If t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since If t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How since the account is paid.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then this could have been resolved back XX/XX/XXXX if it was clear there was a problem. I am not sure why the representative from this company did not mention there was a problem in a phone call around this time when we were discussing payments after the other joint account holder failed to make his payment. And since they apparently use an in house collections | 1 |
| Issue | Complaints |
|---|---|
| if it had shown up on the credit bureau reports | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
since the account is paid. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If t, and the most recent logged activity is If there i, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since the account is paid. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then this could have been resolved back XX/XX/XXXX if it was clear there was a problem. I am not sure why the representative from this company did not mention there was a problem in a phone call around this time when we were discussing payments after the other joint account holder failed to make his payment. And since they apparently use an in house collections", and the single most common underlying issue is "if it had shown up on the credit bureau reports".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since the account is paid.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
since the account is paid. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
since the account is paid. has a 0% timely response rate to CFPB complaints.
The most common issue reported against since the account is paid. is "if it had shown up on the credit bureau reports" in the "then this could have been resolved back XX/XX/XXXX if it was clear there was a problem. I am not sure why the representative from this company did not mention there was a problem in a phone call around this time when we were discussing payments after the other joint account holder failed to make his payment. And since they apparently use an in house collections" product category.
Read our methodology — how this data is sourced, computed, and verified.