Total complaints
1
Filed since On X
2026 data Public-data reference. official source
since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX complaint mix by product
- I called 1 100.0% – 0% relief
How since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called Bank of America loan department and explained that I was not issued a mortgage satisfaction from their bank when the loan was paid in XXXX. I was given a reference number and told to fax the copy of the mortgage to them. I faxed them the mortgage ( 23 pages long ) and was told that they would have an answer in 15 business days. I called them on XX/XX/XXXX and was told that although the loan was paid they were not able to register a mortgage satisfaction because the mortgage was not registered by the 2 previous banks | 1 |
Top States
| State | Complaints |
|---|---|
| I received a letter stating that our loan release request has been cancelled and stated that BANK OF AMERICA DID NOT ACQUIRE OR OWN THE LOAN. Upon receiving this notice I again called their customer service number. The representative reiterated what was stated in the letter and then told me to call XXXX XXXX Bank since they took over XXXX XXXX Bank. The representative gave me the phone number for XXXX XXXX. We called XXXX XXXX and they don't even have a mortgage department anymore. I was given an address to send our request to however ; we feel it is a complete waste of time since we never made a payment on this loan to XXXX XXXX. It is true that XXXX XXXX was acquired by XXXX XXXX and XXXX XXXX was acquired by XXXX XXXX BUT they did NOT acquire this loan. I have the documents to prove it. We are extremely frustrated with this situation!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX XXXX branch | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX
since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Bank of America loan department and explained that I was not issued a mortgage satisfaction from their bank when the loan was paid in XXXX. I was given a reference number and told to fax the copy of the mortgage to them. I faxed them the mortgage ( 23 pages long ) and was told that they would have an answer in 15 business days. I called them on XX/XX/XXXX and was told that although the loan was paid they were not able to register a mortgage satisfaction because the mortgage was not registered by the 2 previous banks", and the single most common underlying issue is "XXXX XXXX branch".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX have?
since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX respond to complaints on time?
since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX?
The most common issue reported against since no mortgage satisfaction was registered this could not be indicated. Today on XX/XX/XXXX is "XXXX XXXX branch" in the "I called Bank of America loan department and explained that I was not issued a mortgage satisfaction from their bank when the loan was paid in XXXX. I was given a reference number and told to fax the copy of the mortgage to them. I faxed them the mortgage ( 23 pages long ) and was told that they would have an answer in 15 business days. I called them on XX/XX/XXXX and was told that although the loan was paid they were not able to register a mortgage satisfaction because the mortgage was not registered by the 2 previous banks" product category.
Read our methodology — how this data is sourced, computed, and verified.
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