Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX )'s complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX )'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and he said that he could fix that issue and fund the account. He also talked with the Assistant VP of his Department '' to confirm that the error was on Citibank 's side and the Assistant VP of the department signed off that there should be no problem with me getting the bonus once I have satisfied the 60 days of maintaining the $ 50 | 1 |
| State | Complaints |
|---|---|
| with check XXXX drafting for {$5000.00} for the Citibank Checking and check XXXX drafting for {$50000.00} for the Citibank Savings account. Note that I was not asking for any changes in the funding compared to my instructions on XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| 000+ | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and he said that he could fix that issue and fund the account. He also talked with the Assistant VP of his Department '' to confirm that the error was on Citibank 's side and the Assistant VP of the department signed off that there should be no problem with me getting the bonus once I have satisfied the 60 days of maintaining the $ 50", and the single most common underlying issue is "000+".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX ) has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX ) has a 0% timely response rate to CFPB complaints.
The most common issue reported against since I had asked for check numbers with the XXXX in the number for XX/XX/XXXX ( the day I opened the account and provided the funding instructions ). Those two checks did draft on my XXXX XXXX account two days later ( XX/XX/XXXX ) is "000+" in the "and he said that he could fix that issue and fund the account. He also talked with the Assistant VP of his Department '' to confirm that the error was on Citibank 's side and the Assistant VP of the department signed off that there should be no problem with me getting the bonus once I have satisfied the 60 days of maintaining the $ 50" product category.
Read our methodology — how this data is sourced, computed, and verified.