Total complaints
1
Filed since Clai
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows simply that because one representative put a no where it should have been a yes's complaint history from CFPB public records. 1 consumers have filed complaints since Clai. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Clai
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How simply that because one representative put a no where it should have been a yes's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was told that when you do claims through app that happens where all charges are not submitted. Also on this call the representative offered to redo claim. I allowed and went through each charge as listed. The second claim number : XXXX was opened on that day. Fast forward where I still have not received communication back | 1 |
| State | Complaints |
|---|---|
| that I am now at a loss of XXXX dollars I never spent. I do not recommend Truist for any serious financial dealings at it is clear they dont care when you are a victim to a scammer. I will be closing all XXXX of my Truist accounts in next several weeks to ensure that my bank institution is SECURE.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,GA,30331,,Consent provided,Web,2024-09-27,Closed with explanation,Yes,N/A,10271759 | 1 |
| Issue | Complaints |
|---|---|
| in fact the representative never asked me that question | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
simply that because one representative put a no where it should have been a yes has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Clai, and the most recent logged activity is Claim numb, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, simply that because one representative put a no where it should have been a yes reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told that when you do claims through app that happens where all charges are not submitted. Also on this call the representative offered to redo claim. I allowed and went through each charge as listed. The second claim number : XXXX was opened on that day. Fast forward where I still have not received communication back", and the single most common underlying issue is "in fact the representative never asked me that question".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating simply that because one representative put a no where it should have been a yes: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
simply that because one representative put a no where it should have been a yes has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
simply that because one representative put a no where it should have been a yes has a 0% timely response rate to CFPB complaints.
The most common issue reported against simply that because one representative put a no where it should have been a yes is "in fact the representative never asked me that question" in the "I was told that when you do claims through app that happens where all charges are not submitted. Also on this call the representative offered to redo claim. I allowed and went through each charge as listed. The second claim number : XXXX was opened on that day. Fast forward where I still have not received communication back" product category.
Read our methodology — how this data is sourced, computed, and verified.