CFPB · Mid-pack CFPB posture

Simmons First National Corporation

348 CFPB complaints · 31 states · top issue Managing an account.

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348 CFPB complaints

Simmons First National Corporation has 348 consumer complaints in the CFPB public database. Timely response is 98.6%; 9.8% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +244.4% filings 2018 to 2026

CFPB relief outcome brief

CCDB company simmons-first-national-corporation

9.8% relief · 98.6% timely · 348 filings · Checking or savings account

Same-product relief peers

Nearest relief peer: Cullen/Frost Bankers, Inc. (10% relief)

Simmons First National Corpo…9.8%Credit Service International…0%National Debt Relief LLC0%Bank of Hawaii Corporation25.7%Kashable LLC0%
Closed-with-relief % among Simmons First National Corporation and nearest filing-volume peers

Simmons First National Corporation closes 9.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 348 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 98.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.8%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Simmons First National Corporation complaint mix by product

Total complaints: 348

Simmons First National Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 348 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 179 complaints (56.1%), resolution 12.8% Checking or 56.1% Mortgage: 41 complaints (12.9%), resolution 2.4% Mortgage 12.9% Credit reporting: 26 complaints (8.2%), resolution 3.8% Credit reporting 8.2% Credit reporting,: 24 complaints (7.5%), resolution 8.3% Credit reporting, 7.5% Credit card: 21 complaints (6.6%), resolution 14.3% Credit card 6.6% Money transfer,: 16 complaints (5.0%), resolution 12.5% Credit card: 12 complaints (3.8%), resolution 8.3%
  • Checking or 179 56.1% – 13% relief
  • Mortgage 41 12.9% – 2% relief
  • Credit reporting 26 8.2% – 4% relief
  • Credit reporting, 24 7.5% – 8% relief
  • Credit card 21 6.6% – 14% relief
  • Money transfer, 16 5.0% – 13% relief
  • Credit card 12 3.8% – 8% relief

How Simmons First National Corporation's 348 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 179
Mortgage 41
Credit reporting or other personal consumer reports 26
Credit reporting, credit repair services, or other personal consumer reports 24
Credit card or prepaid card 21
Money transfer, virtual currency, or money service 16
Credit card 12
Debt collection 11
Payday loan, title loan, personal loan, or advance loan 8
Vehicle loan or lease 7
Payday loan, title loan, or personal loan 3

Where Simmons First National Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AR
29.6% of this company's filings
AR103MO51TX50TN39OK23FL12CA7GA6

Simmons First National Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
31
+244.4% vs 2018
020406080 201820192020202120222023202420252026 31

Top States

State Complaints
AR 103
MO 51
TX 50
TN 39
OK 23
FL 12
CA 7
GA 6
AZ 5
NV 4
MD 4
NJ 3
IL 3
OR 3
NM 2
CO 2
LA 2
KY 2
NC 2
MN 2

Top Issues

Issue Complaints
Managing an account 91
Closing an account 32
Incorrect information on your report 31
Problem caused by your funds being low 24
Problem with a lender or other company charging your account 20
Improper use of your report 16
Applying for a mortgage or refinancing an existing mortgage 14
Trouble during payment process 14
Problem with a purchase shown on your statement 12
Closing on a mortgage 8
Opening an account 8
Fraud or scam 6
Problem with a credit reporting company's investigation into an existing problem 5
Charged fees or interest you didn't expect 5
Attempts to collect debt not owed 5
Problem with customer service 5
Problem with a company's investigation into an existing problem 4
Other features, terms, or problems 4
Struggling to pay mortgage 4
Getting a line of credit 3

Yearly Trend

Year Complaints Timely
2018 9 100%
2019 26 100%
2020 41 100%
2021 39 100%
2022 52 100%
2023 40 100%
2024 47 97.9%
2025 63 98.4%
2026 31 90.3%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Simmons First National Corporation

Simmons First National Corporation's 348 logged complaints stay concentrated: only 31 states show a filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2026-06-23.

Simmons First National Corporation answers 98.6% of complaints inside the CFPB's tracked window and closes 89.7% with a written explanation. 9.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Simmons First National Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Simmons First National Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 348.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 98.6%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Simmons First National Corporation (98.6% timely; 9.8% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture