Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows signed on the pages requested ; hardship statement ; XXXX checking statement's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How signed on the pages requested ; hardship statement ; XXXX checking statement's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| just a statement back in XXXX showing a different amount and back in XXXX was also when the customer service rep had told us verbally not to worry about the amount being changed on the statement | 1 |
| State | Complaints |
|---|---|
| signed ; XXXX pay stubs | 1 |
| Issue | Complaints |
|---|---|
| it feels like the company continued to drag their feet and make excuses to delay the modification time and time again because interest rates were skyrocketing at this point. The monthly amount due was changed to account for escrow. To this day | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
signed on the pages requested ; hardship statement ; XXXX checking statement has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, signed on the pages requested ; hardship statement ; XXXX checking statement reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "just a statement back in XXXX showing a different amount and back in XXXX was also when the customer service rep had told us verbally not to worry about the amount being changed on the statement", and the single most common underlying issue is "it feels like the company continued to drag their feet and make excuses to delay the modification time and time again because interest rates were skyrocketing at this point. The monthly amount due was changed to account for escrow. To this day".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating signed on the pages requested ; hardship statement ; XXXX checking statement: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
signed on the pages requested ; hardship statement ; XXXX checking statement has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
signed on the pages requested ; hardship statement ; XXXX checking statement has a 0% timely response rate to CFPB complaints.
The most common issue reported against signed on the pages requested ; hardship statement ; XXXX checking statement is "it feels like the company continued to drag their feet and make excuses to delay the modification time and time again because interest rates were skyrocketing at this point. The monthly amount due was changed to account for escrow. To this day" in the "just a statement back in XXXX showing a different amount and back in XXXX was also when the customer service rep had told us verbally not to worry about the amount being changed on the statement" product category.
Read our methodology — how this data is sourced, computed, and verified.