Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the Borrower ascertained that the Servicer and its successors illegally and fraudulently debited the Borrower 's checking account to pay a Lender-Placed Flood Policy premium in XX/XX/XXXX. The servicer and its successors never complained before this XX/XX/XXXX date | 1 |
| State | Complaints |
|---|---|
| request is made for the Servicer to produce evidence of such debt in the form of a Promissory Note or other agreement. b ) If the Servicer does not produce such evidence | 1 |
| Issue | Complaints |
|---|---|
| that the Borrower was ever not compliant with his flood policy coverage per the terms of the HELOC contract. Instead | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The Servic, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the Borrower ascertained that the Servicer and its successors illegally and fraudulently debited the Borrower 's checking account to pay a Lender-Placed Flood Policy premium in XX/XX/XXXX. The servicer and its successors never complained before this XX/XX/XXXX date", and the single most common underlying issue is "that the Borrower was ever not compliant with his flood policy coverage per the terms of the HELOC contract. Instead".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so has a 0% timely response rate to CFPB complaints.
The most common issue reported against signed and notarized by a FAY SERVICING LLC. officer : a ) Set forth full detailed proof that the Servicer owns the 'DEBT ' or 'NOTE ' ( HELOC Loan No. XXXX ) which it claims the Borrower owes to the Servicer. If so is "that the Borrower was ever not compliant with his flood policy coverage per the terms of the HELOC contract. Instead" in the "the Borrower ascertained that the Servicer and its successors illegally and fraudulently debited the Borrower 's checking account to pay a Lender-Placed Flood Policy premium in XX/XX/XXXX. The servicer and its successors never complained before this XX/XX/XXXX date" product category.
Read our methodology — how this data is sourced, computed, and verified.