Total complaints
16
Filed since Befo
2026 data Public-data reference. official source
signature
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows signature's complaint history from CFPB public records. 16 consumers have filed complaints since Befo. The company has a 0% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
Befo
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
signature complaint mix by product
- on or 5 35.7% – 0% relief
- credit reporting 3 21.4% – 0% relief
- also was 2 14.3% – 0% relief
- written 2 1 7.1% – 0% relief
- also was 1 7.1% – 0% relief
- I have 1 7.1% – 0% relief
- The FDCPA 1 7.1% – 0% relief
How signature's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| on or around XXXX XXXX | 5 |
| credit reporting agencies must follow reasonable procedures to assure the maximum possible accuracy of consumer information. Reporting a fraudulent or inaccurate account violates this requirement. Additionally | 3 |
| also was listed as XXXX XXXX on XXXX and Equifax. XXXX is reporting this account under a different name ( XXXX ) Equifax and XXXX is reporting this account under the name of XXXX XXXX XXXX is reporting a past due balance of {$3700.00}. XXXX is reporting a past due balance of {$0.00}. XXXX reports that the first late payment was in XX/XX/XXXX. Equifax reports that the first late payment occurred in XX/XX/XXXX. XXXX. Dates and information reporting on this account inaccurate. XXXX completed an investigation on this account and determined that this account was fraudulent | 2 |
| written 2 letters | 1 |
| also was listed as XXXX XXXX on Transunion and XXXX. XXXX is reporting this account under a different name ( XXXX ) XXXX and Transunion is reporting this account under the name of XXXX XXXX XXXX is reporting a past due balance of {$3700.00}. Transunion is reporting a past due balance of {$0.00}. XXXX reports that the first late payment was in XX/XX/XXXX. XXXX reports that the first late payment occurred in XX/XX/XXXX. XXXX. Dates and information reporting on this account inaccurate. Transunion completed an investigation on this account and determined that this account was fraudulent | 1 |
| I have submitted identity theft disputes | 1 |
| The FDCPA states XXXX XXXX must have my permission to communicate with me per 15USC1692c. XXXX XXXX never had my permission to communicate with me prior to my dispute of the validity of the alleged debt being furnished on XX/XX/2021. 15USC1640 states any debt collector who fails to comply with respect to any person is liable to such person any actual damage sustained. Under federal law | 1 |
| also was listed as XXXX XXXX on XXXX and XXXX. Experian is reporting this account under a different name ( XXXX ) XXXX and XXXX is reporting this account under the name of XXXX XXXX Experian is reporting a past due balance of {$3700.00}. XXXX is reporting a past due balance of {$0.00}. Experian reports that the first late payment was in XX/XX/XXXX. XXXX reports that the first late payment occurred in XX/XX/XXXX. XXXX. Dates and information reporting on this account inaccurate. XXXX completed an investigation on this account and determined that this account was fraudulent | 1 |
| inconsistent balances | 1 |
Top States
| State | Complaints |
|---|---|
| address | 5 |
| and or contract information linking consumer to this debt. | 4 |
| or authorization has been provided to validate the debt. | 3 |
| name or account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Certegy Holdings | 1 |
| IP address | 1 |
| or verification. A signature or a contract is not a validation and is not listed as apart of the 5 requirements per federal law. XXXX XXXX does not have the power to say I owe any alleged debt per 15USC1692g ( b ). XXXX XXXX is in violation of conducting debt collecting business per 15USC1692b by continuing to attempt to collect. 15USC1681i states | 1 |
| statements | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX XXXX | 5 |
| when a consumer disputes information in their file | 3 |
| XXXX and Equifax Reports attached | 2 |
| faxed the a copy of my drivers license. Certegy is not cooperative | 1 |
| XXXX and XXXX Reports attached | 1 |
| and supporting documentation to the companies involved and the credit bureaus. Despite this | 1 |
| damages | 1 |
| Experian and XXXX Reports attached | 1 |
| unverifiable ) Charge-offs : XXXX {$550.00} charge-off XXXX XXXX {$570.00} charge-off XXXX XXXX XXXX XXXX {$16000.00} charge-off / {$10000.00} past due XXXX XXXX {$580.00} charge-off Collection accounts : XXXX. XXXX XXXX XXXX XXXX {$1300.00} XXXX. XXXX XXXX XXXX XXXX XXXX {$420.00} XXXX. XXXX XXXX XXXX XXXX {$1700.00} XXXX. XXXX XXXX XXXX XXXX XXXX {$700.00} XXXX. XXXX XXXX XXXX XXXX XXXX {$670.00} XXXX. XXXX XXXX XXXX XXXX XXXX {$1000.00} XXXX. XXXX XXXX XXXX XXXX XXXX {$3600.00} XXXX. XXXX XXXX XXXXXXXX XXXX XXXX {$2200.00} XXXX. XXXX XXXX no status | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About signature
signature has accumulated 16 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Befo, and the most recent logged activity is Under 15 U, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, signature reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on or around XXXX XXXX", and the single most common underlying issue is "XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating signature: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does signature have?
signature has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does signature respond to complaints on time?
signature has a 0% timely response rate to CFPB complaints.
What is the most common complaint about signature?
The most common issue reported against signature is "XXXX XXXX" in the "on or around XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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